4BR Bayfront Beauty w/ Pool! Extra Clean Bay Front Model Home unit #70

The property was clean, and updated. Enjoyed the stay.

The property owner is very communicative, and the property is a great location.

Beautiful home with lovely views. Very peaceful and short drive to beaches. Kayaks were provided which we loved.

The unit is in a beautiful location and the cleaning service does a good job with the things for which they are responsible. However the way the unit was described and marketed did not live up to our expectations. Here are a few things we were disappointed with: • Ants were found near the fireplace. • Pillows that were provided were very soiled. Glad we brought our own. • Very few clothes hangers (wire) were provided in the closets. Just need basic plastic hangers. • Clothes were left in the bedroom drawers by previous renters. • Food was left in the kitchen cabinets by previous renters. • Gas grill was not cleaned. Filthy and greasy with leftover food particles. • Soda cans and toys were found in sofa cushions. • Dining room chair legs/cushions were wobbly and dangerously loose. • Hair was found in the bathtubs. Accommodations fell a little short of what was described in the listing. Date of arrival - August 5, 2023 Reservation ID #HA-63H5M1

Upon arriving to the property, the comforters and pillows were stained. One of the mattress pads had a blood stain and there wasn’t one on every bed as we were told would be provided. There was obvious debris on the floors, the refrigerator had not been cleaned as stated and dishes, while in the “clean rack” were still sitting there. The windows were caked with whatever splashed on them. Do not look too closely at anything, like baseboards and floors, it is not appealing. While we did not notify the property manager the day of arrival, we did the next day on our 8 hr drive back home because staying there was just not an option. Even if we had contacted them, were we expected to stand around while they called in a cleaning crew and went and shopped for suitable bedding? That is not really convenient to the rentee paying $4500 for a week, why not just clean it to begin with? When contacting them, they required a phone call to explain everything that was already sent via email. And they disputed our observations. And yes, while according to contract terms, they did not have to refund us any of our money, ethically, it would have been the right thing to do. Perhaps not the full amount but some portion thereof since the property was not accurately described and did not meet the expectations that they set themselves. Their response to us is that there is not enough time in between renting week to week to clean the bedding and the unit to a decent standard. Really?

Property was wonderful. Just what we needed for a quiet family thanksgiving.

Pet friendly house in a great location. This was our second year staying here and I would stay again and again!

We have family nearby and love this location! Thank you for renting it to us!

There were a few minor issues but the property manager was excellent and came and took care of most things quickly. There is king, queen and three twins which is not clear on listing. There were some cleaning company issues that hopefully will be resolved now that the manager is aware.

The Marina is really a beautiful location. Views of the water surround you. Lovely sunsets. If you have a boat, what could be better to have own place to dock one. The locations is easy to get to on bike or by car to beach. Grocery store and liquor stores so handy. Great seafood place and hardware store just a mile away. The owner was very responsive. We had a wonderful time .