4 Bedrm 3.5 Bath Home in Resort Community sleeps 10 Close to Theme Parks

We were here to celebrate four Birthdays! My two granddaughters 8 & 13, my daughter-in-law and my 60th! Four years ago I was diagnosed with Stage III Breast Cancer and was not sure I'd see my 60th Birthday. Thanks to the Grace of Our God, I am now three years Cancer Free. So my husband asked what I wanted and he followed through with this wonderful family vacation.

My family and I had a wonderful stay! We loved being close, but not too close to the Disney parks. The kids absolutely loved the pool and arcade. We wouldn’t hesitate to stay here again in the future!

Property overall was ok, long walk to the pool, but once there... plenty of activities for the whole family. Home could use some work. Sofa and dining bench dirty & stained, could use a good cleaning. The make shift towel bar in the upstairs master bathroom, looked like a dirty, bloody band aid was on the end of it (not sure what it was.) Home could use updating for wear and tear. Some of the beds required better support other than a cardboard box under the mattress. One of the rooms did not have the HDMI cord for the TV. Overall the condo supplied what we needed and accommodated 11 ppl.

Close to Disney and Resort amenities

First of all, pack your own toilet paper, paper towels and trash bags because they are not provided. Sheets had weird pee/sweat stains so if that would be a problem pack your own sheets too. Property management company (Paige) called with a HUGE attitude saying they were going to bill us for checking out after 10am even tho the checkout on the property states 11am. Overall regal palms was super nice and the amenities of the resort itself were awesome and perfect for young kids. I don’t think it’s fair to judge the owners themselves but BIG YIKES on the property management company and their lack of communication with the owners. Paige was not only rude but lied to us and when I called her out on the lie she got very uncomfortable and more or less hung up the phone

Great location, close to Publix, gas, and restaurants. Spacious unit as well. Nice pool area and indoor play area. About a 30-45 min drive to Magic Kingdom. But….. The entire place was dirty. Upon arriving in the unit, we can see that the floors were not vacuumed or even cleaned/mopped in a very long time. There was visible trash left on the floors and carpets. Our socks were black from the dirty floors. We purchased a Wetjet, which took 25 pads to clean the floors. Our toddlers sucker fell on the floor, and was covered in hair and dirt. Host stated: “Also cleaning company and separate inspection manager both assured floors were cleaned/sanitized throughout the home” So, the host either lied to us, or they were lied to and services are being paid for that are not being performed. They said they would try to schedule a cleaning, but at this point, we already purchased an item to clean. We requested a small refund for the cleaning fee to cover our costs for purchasing items to clean their unit, and it was denied because they offered to reclean the unit. We did not want people inside the unit while we are there enjoying our vacation, or anyone in the unit while we are not there, touching our stuff. Simply put, the unit should have been cleaned properly before arrival, and it was not. The comforter in one of the bedrooms had stains of what appeared to be blood. Host offered to exchange, but it was not needed as there were additional linens to use. There was damage to the unit that was not disclosed prior to arrival, which resulted in me having to inspect everything. Host wanted to schedule to repair, but we did not want to disrupt our vacation for that. One of the beds was missing a box spring, and fell straight down to the floor. Cleanliness of the entire unit was not very good in other areas as well. The shower curtains and showers have visible growth of either black mold beginning to form or serious mildew problems. 2 of the 3 shower handles are completely green on the inside due to the mildew growth inside them. Overall. The unit and amenities are nice, and would have received 5 stars if not for how dirty the unit was.

Second time staying at this resort. We LOVE this place. Staff is super friendly, amenities are awesome. Some items were left dirty from previous group but all in all, no complaints!!

Host was very accommodating and available to answer questions. The location is pretty far from club house, but just a short drive with easy access in and out. The clubhouse has a little bit of everything and my kids 3,5,8,16,19 were all entertained with different things to do. The condo was very clean and had a lot of the amenities of home. Which is especially nice when it comes to cooking because eating it all meals for a family of 9 is EXPENSIVE. Every utensil/cookware/dish we needed was there. Beds were comfortable and living and dining were perfect for our large group to hang out and eat together. Second floor in condo laundry was also a great plus. No one wants to do laundry on vacation but having it right there made it less dreadful. If I had any complaints it would be that there weren’t enough wash cloths but we packed our own (went to Italy a couple years ago and they don’t provide wash cloths. to keep from experiencing that again I always travel with them now. We were traumatized. 😁). This was the last leg of our 14 day vacation and it was a great way to end it. I actually wish we would have allotted more time there. Would definitely stay again.

I always enjoy my stay at regal palms that was my 6th time staying at this resort a lot has changed from when i very first visited it back in “11” every time i come to Orlando i stay here