2355/2 · Villa des pins

Good property big space inside and very good staff They ware very nice with us

The house is good for a large group with comfortable beds, clean linens and lots of seating. Location on river is pretty and it was a good base for our mountain biking group. It is nestled in the woods and very quiet. We did have some issues worth noting though. The refrigerators were leaky and smelled very bad; we had to clean them both when we arrived. The oven was also not clean on the bottom with baked on food, causing a lot of smoke when we used it and the smoke alarm going off repeatedly. The burners in the grill were deteriorated and therefore cooked unevenly. The WiFi was not working for the first several days of our stay. The host tried to troubleshoot it with us remotely but ended up having to call the internet provider to fix it. While we knew the house is rustic from the description, there were some basic things that could’ve helped if fixed, such as lighting, broken knobs/handles, mirrors falling apart and one not affixed to the bathroom wall, cracked sink, etc. The host was very communicative and did get the cleaning staff to come back and eventually the WiFi issue was also resolved.

Charming Property, Spectacularly Bad HostingSure, the property looks charming. Had the hosting not been a complete train wreck, I wouldn’t be here writing this.We arrived late after a long day of sightseeing, kids crying, everyone exhausted…only to find the GPS useless. Construction everywhere, no signage, pitch black. We circled for an hour trying to find the place. I kept calling the host. No answer. Just unhelpful app texts basically telling me to “figure it out.” Very hands-off way of managing a multi-property compound.We eventually found it, starving, irritated, and no longer in the mood to “soak in the charm.” A simple warning that it’s hard to find at night would’ve saved us the chaos. we would’ve arrived during the day. Crisis management? Nonexistent.Inside, it was a sauna. No AC (we knew that), but windows all shut, and surprise: a fly infestation!! We had to fumigate before even unpacking. And despite what was advertised, one bedroom had no fan. It was an oven. Zero sleep for those unlucky enough to draw that straw.We made the best of it. Because we had to and because we are a positive bunch (despite this rant) But what could’ve been a lovely stay was tanked by the host’s complete lack of support. Even with the fair price, it’s a no for me. Basic hospitality shouldn’t be too much to ask.

Was the perfect location for 4 families with kids to get together for a small family trip.

It’s not a bad place for a short vacation

We were 18 family members for vacation,location excellent.The cottage is rustic ,perfect for the amount of people.We didn’t feel crowded.Would go back.I would consider bringing extra towels cause no washer.

Check-in and communication with the owner was great. Location is magical and perfect for cozy night fire. Cottage is spacious and well stocked