1414 - Hope Sanctuary, Spacious 5-bed 4-bath home in Corolla, NC, with private pool.

We got the text that the house was ready earlier than we were originally told so it was nice to get in early, however, the house was not clean. We would have gladly waited to get in if it meant things were clean. Upon arrival, the code sent would not work. We had to call to get the code reset. Later in the week, the code reset to the original one. We were never told it was going to be reset. Figured it out when we couldn't get into the house. The house had more than enough room for our 5 adults and 4 children. However, that was about the only good thing. The kitchen floor was sticky, kitchen counter was dirty, carpets had not been vacuumed, mattresses were not comfortable, deck had nails sticking up, cobwebs, and dishes in the cupboards were not all clean. We had to re-wash nearly every dish and pan that was taken out before it could be used. We know that this is the responsibility of the previous renters but it was frustrating. There were also multiple plastic toothpicks found throughout the house. Wrappers were under the bed and tables. On the second day we called the realty company to make them aware of the lack of cleanliness and they sent cleaners back out to vacuum and mop. After they left, the plastic toothpicks were still all over. In one of the bedroom drawers, we also found CBD gummies and a vape pen left by the previous renters. Luckily, it was found by an adult. Distance to the beach was good but house needs to be thoroughly cleaned. We won't be returning.

My family and I stayed here for a week. We were excited about the fact prices were lower due to it being the first week of off season. Hurricane Ian did mess up the weather the first few days, but we were able to make the best of it with shopping, eating, and just being lazy. My problems are with the house. 1. There was a massive storm the night before and it leaked into the master bedroom. We weren't warned at all. We got in and our floors were sopping, wet soaked. They had fans on, but it was SOAKED. I put in a work order because this floor needed the water sucked out, not just dryed. Clearly they knew this happened and decided fans were enough. The room smelled like mold and mildew the entire stay. The bedrooms on the second floor had some water inside too but not bad. No fans on them. 2. Beds. We have done several of these beach houses in OBX and Florida and I have never slept on such terrible beds. None of them were great. They remind me of the old spring mattress you get handed down from someone. I truly have never felt a worse bed. 3. No linens. They wanted $35 per guest for two towels, face cloth, and bed sheets. WHO DOES THIS? I know it was in the description, so we brought our own but this seems cheap. 4. The Pool. The pool toys were used, deflated blow up floats. The pool itself was ice cold. Come to find out, it's ice cold because it has a leak and they come refill the pool every other day. ??? 5. House and it's ambiance. It was clean but not hotel clean. It didn't have that clean smell. The colors are muted and don't make the house feel like a vacation. I'm not a decorater, but there are normally themes in these homes and this one definitely said, we are doing the bare minimal and cheapest route for guests. 6. Items left for the house users. There are no tools for you to clean up!? No broom, no dust pan, a beat up vacuum (that says it's from a different house) but nothing. We bought dish soap, dishwasher tablets, paper towels, trash bags, hand soaps, toilet paper (it is BARELY one ply) and more hand towels for cleaning up. How are we suppose to leave the home clean with no tools? 7. It is not nearly as close to the beach as they want you to assume. We rented a golf cart and that helped. But it 100% isn't ideal for walking. 8. Deck had nails sticking up. The good. 1. Hot tub. Standard but nice. 2. Space in house, wonderful. 3. Kitchen was fully stocked with all cooking utensils. 4. Games and internet all great