Ocean Front’s Top End Unit; Partial Ocean View in Lanai; 1 minute walk to Beach

average

The fees, including the crazy expensive parking basically doubled the room price. There were huge wasps living on the patio and the screen door had been “fixed” by blue painters tape so we had to keep the doors shut and not use the patio. I had emailed the host because the email associated with my Expedia account wasn’t working to ask if she could send the check in info to a different email address. She replied that Vrbo should have automatically sent the check in info to the email on my account. I explained again that that email wasn’t working and never got a response back. When I tried to cancel through Expedia the agent was able to get me the check in info which was to just check in with the front desk. I’m not sure why it was hard for the host to just tell me that. The room was clean and functioned as somewhere for us to spend the night. The beach at the resort was not good for swimming.

The resort room and facilities were clean. The resort staff were very friendly and helpful. The sunrises were beautiful. The dining options at the resort were nice and the resort was close to a variety of dining options and other tourist activities.

Resort had 5 different pools and also has beach access within walking distance!!!

The room is ok, nothing special. Location of the resort is nice. The worst part of our stay was the parking additional charge. It is not clear in the description of the room that guests need to pay additional $35 per day for parking, for me it was a unpleasant surprise.

Only view was car park and roof. Noisy, no service to room, not enough amenities for the duration of stay (eg. coffee). Resort itself is wonderful… just a shame this room didn’t match. Resort does not offer service to privately owned rooms. Recommend that bookings be made directly with the resort (Kauai Beach Resort) to receive full service at same price.

Good times! The property is centrally located. Easy to go north or south on the island. Liked the pools!

Safe doesn't work even after advising the host Conditioner and shampoo insufficient for 7 days. If you plan on an ocean view, bring binoculars, view off deck is of the parking lot and about 2 blocks from the ocean.Building is under construction and hard to get from the room to the pool area.Tiki bar closes at 4:00PM and the restaurant opens at 5:30 PM. No bar or place to hang out for 1-1/2 hours Pillows are very firm, no extra blanket as host said existed.Refrigerator door handle broken.Unit is freshly painted and was clean.

our host was great, the room was perfect for our needs, it ended up close enough to our family. The hotel was undergoing renovations so there was no lobby and you have to change buildings and 2 elevator rides to get to the restaurant/pool/bar but that’s not Lily’s fault and she did let us know in advance. KBR is a great central location on the island. Easy access to anywhere. Thankful for Lily and her room, it made for a great family vacation!

Host was communicative and we appreciated the mid week clean that was provided.

Host was very responsive, the amenities at the resort were great.

We absolutely loved our stay at the Outrigger property. It’s a mix of private and property owned units. We loved the pools and central location on the island. The unit is a little outdated but met our needs. The host was responsive and helpful. We hope to return again! Thank you.

It was a great location. The property was very clean and nice. Close to the beach.

The resort itself is a great one that we’ve stayed at before. We love the location, pool, and restaurant. The air conditioning unit worked wonderfully. Our particular room was very dated which was mentioned in other reviews but I wasn’t expecting the bathroom vanity to be partially painted and partially not. It seemed someone tried to do it quickly and ran out of time. The bed is very firm and the pillows were hard as a brick. Thankfully after a couple of nights we found some softer pillows in the drawers and once we were tired enough we slept better on the bed. There was hotel room remodeling happening next to us and we smelled the off gas of paint and it was very noisy starting at around 8am with pounding and carpet being installed. We would’ve appreciated a heads up that this was going to take place during our stay as a courtesy. Communication was slow with our host responding sometimes a day later. We appreciated the midweek cleaning especially since our fridge was full of other people’s food when we arrived. Basically, if you want to save quite a bit of money booking through VRBO vs directly through the hotel, just be prepared for the things mentioned. We didn’t spend much time in the room and these things didn’t ruin our vacation.

No microwave as advertised creating difficulty with meals esp. since I had gone shopping prior to checking in. Pics on Vrbo advertising room are not recent as what was actually in room had a lot to be desired (handle on freezer broken, fan filthy and didn’t work, room entry digital lock didn’t work and it took an hour for maintenance to disassemble and repair digital pad and file the lock as it didn’t extend enough to lock door and to get into room while standing outside in hot humid weather while my refrigerator groceries melted & an infestation of ants was discovered, bathroom sink faucet leaked making counters difficult to use, bathtub missing tub plug, bathroom drawers half painted, drawers difficult to open, dresser drawers worn, carpeting worn & felt too dirty to walk on barefoot, under bed had painting supplies, cups looked dirty, 2 sleeping pillows—one completely useless)—I could go on but why bother. Room needs A LOT of TLC, esp. for the price being charged for the room. Property members were difficult & not useful. First question was always, “what’s your room number” Then the response “that’s a private unit we can’t help you.” Seriously, they wouldn’t even provide 1 paper cup so I could make coffee to-go the next morning to return to Walmart to purchase paper cups & plates & return my microwaveable food. I even offered to return cup when I got back. Never again. So disappointed. And the cost of parking was 40 per day plus tax & hotel fees.

It was nice, clean, and at a great location. We loved the resort food.

The room was moderately priced at an upscale resort. The room was very clean but slightly dated. A pleasant surprise was that there was a wicker chaise lounge that a child was able to use as a twin bed. The property itself was centrally located and the pools and staff were top notch. Everyone was very helpful and communication was extremely responsive from both the resort itself and the VRBO host. Would definitely consider staying again.

Great resort, condo needs work

Great resort and room with a lot to offer. However, the beach was rather disappointing as it was almost non existent. Still deserves 5 stars as Kauai has many wonderful beaches to visit.

Wonderful resort. Great food and staff. The room smelled musty when we arrived. There were instructions posted for all the rules and to contact the property owner if there were any issues. But, there was not a contact number. There was no way to wash towels or bedding for the 4 night stay. The pillows provided were extremely heavy and hard. The provided fan did not work. We bought our own pillows and a new fan.

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This property was perfect for our time on Kauai. The pools with waterfalls and hot tubs are surreal. The property's location made it easy to access both the north and south ends of the island. It would be challenging to navigate the island without a vehicle. We were here for the holidays and the decor exceeded expectations.

The property was clean and as described. The only issue we had was with the WiFi. The information given by the host was not accurate and I messaged the host about it. She got back to me the next morning saying that the network name probably changed when it was bought by Outrigger and to look for a network under that name. I responded that there was only the unsecured network. She responded that she hoped it worked out for me. I responded that unsecured networks should not be used for security reasons and I never received a response after that. We ended up just using our cell data, but it would have been a real issue if we needed the WiFi for work.

A great location central to everything, with the most beautiful beach. Would stay here again!

We really enjoyed our stay. The room is just a simple studio, but plenty of room for two people. Beautiful views and lots of privacy. No microwave in the room was just a slight bummer, but there was a communal one down the hall for reheating frozen meals/leftovers

Thank you, great property and price, will use again

The location was great. We had a partial ocean view from the patio where we could see the mountains on the west and ocean on the east. The room was large and comfortable.

We had a great time staying here. In the middle of two towns and easy access to great beaches. The pools and hot tubs were very nice and provided for a great overall stay.

The property was stunning, nice pools and hot tub. Not much of a beach though. So walks on the beach weren’t amazing. About 10-15 minutes from the airport. Being that I booked through Vrbo instead of the hotel did not affect my stay at all. Was still able to use the grounds like I wanted and saved almost half of what the hotel was charging.

We were very happy with our stay at this unit. The owner, Lily, kept in excellent touch with us before and during our trip, answering our questions promptly. The resort itself is a well-run facility with an easy check-in/check-out process, and access to the many pools, lounge, and laundry. Although the beach adjoining the property is not recommended for swimming, it's still a lovely spot to dip your feet in, go for a walk, and play in the sand. The resort staff were friendly and always willing to answer our questions and make our stay a great experience. The unit is well-appointed and clean. We slept 3 with my 10yr old son using the chaise lounge as a bed, but it's really best-suited for 2 adults. The unit is at the end of the 5th floor and has a nice view of the property and the mountains --- there is no road traffic and we found it to be quiet and restful. As mentioned in the ad, there is a refrigerator and coffee maker in the unit, but the kitchenette, with microwave, sink, and table, is in a shared common area. It can be a bit busy during meal times, and is minimal, so really best suited for heating up foods and not actually preparing/cooking meals. The location, just north of Lihue is convenient, but as generally recommended for Kauai, you will want a car rental. We found lots of interesting shops, restaurants, and beaches between Lihue, Kapa'a, and Kilauea, all a short 10 to 30 minutes away. I'd happily recommend a stay here!