The Beacon - 3 Bedroom Cottage - Ludchurch

We had a great stay at this cottage. Very comfortable with lots to do in the area.

We stayed here for 3 nights and had a great experience. The accommodation was clean and had everything you need. We had help available whenever needed and had a lively time would love to come and stay here again next year!

A section of the letter sent to the host following our stay. We received no response. We were disappointed with the kitchen equipment which was barely adequate for six people and seemed to some extent to be a mismatch of items. We noted the following: Only two odd champagne flutes Only two odd red wine glasses Only four beer glasses No saucepan lids A warped bread board No second board for vegetables or meat No trays No kitchen scissors No spare light bulbs [two went while we were there] I think I would have tolerated the above. However I found the following issues totally unacceptable. The kitchen is furnished with a wok and a smallish, old, frying pan with a wobbly hand. The kitchen is fitted with an induction hob. This frying pan does NOT work on an induction hob. It has to be a frying pan that is conducive to induction hobs! [Limited ability to cook breakfast - very disappointing] The property advertised as providing a bbq. This is present at the property. However the knobs are rusted in place and broken. Bbq food had been purchased and the children put to bed, so you can imagine how frustrated we were to find it is completely UNUSABLE. Now one of us had to drive into Narberth to buy charcoal then ‘cobble’ together a bbq using kitchen trays. [if we had all had a drink or two we wouldn’t have even been able to do this either!] I final issue that I would like to bring up is ‘Taking all our rubbish away with us’. This is not stated until AFTER the booking has been made! Where are we suppose to take it? The cars are full to the brim. There is no room for rubbish and no where locally to take it! We have stayed in a great many self catering properties from little caravans and apartments to luxury cottages and I can honestly say we have never been asked to take away our rubbish. Provision should be made for this at the property. Overall the property is good but our stay was marred by the above (particularly the frying pan and the bbq] and certainly not what I had expected from this calibre of property. For that reason I feel it is fair and reasonable to seek a small sum in compensation. The sum of £100, which represents £4.00 per person per night would be acceptable.

The beacon is a semi detached property with a naibour who will share the driveway and has full view of the jacuzzi.so not private the jacuzzi was not ready to use when we arrived and wasn't hot enough until the second night and was only up to a good temperature as we manually heated with kettle water. Rooms we're not clean loads of dust smart TV wasn't working as you can't get WiFi we left 3 days earlier as we we're so disappointed will not book again

The Beacons accommodation was lovely especially the hot tub & very private. Could do with some hooks on the back of the doors in the bedroom & bathroom . Needs rails putting in the built in wardrobes & a splash back putting at the back of the hob.