Wonderful canal-front condo with private dock & amazing views

The ad clearly states the 2 car enclosed garage would be available to us during our stay and the boat lift likewise would be open for us to use. We brought our boat and trailer and discovered upon entering the unit the door into the garage was locked (deadbolt) and marked PRIVATE. Then, upon walking onto the back deck the boat lift was occupied by a covered boat and therefore prevented us from utilizing the lift to keep our boat secured and out of the salt water when not in use during our 6 night stay. We spoke to the immediate next door neighbor who is a full time resident and he stated this was a common frustration by renters and the garage was full with the owner's large items. Clearly false advertising and had I known this was the case, I would not have rented this unit. Other issues we encountered that first evening was a large gas leak at the top of the propane tank on the gas grill that was not at the connection (the local manager did replace the tank the following day), and a very thick covering of dirt and palm tree debris on the back deck making for a difficult path to the dock. The following day a large puddle formed in front of the refrigerator and it was after hours so my son and I pulled the unit out, turned the water off and determined the defrost overflow pan had overflowed into the bottom pan of the refrigerator leaking out which required an hour or so to clean up.This was an old problem. Wifi network and pwd were incorrect. Very disappointed overall.

Loved being on the water and fishing right off the dock. Lots of space. Had an excellent time.

While we truly appreciated some aspects of the home, I believe it is important to communicate a few concerns that impacted our experience. My goal is to be constructive and help improve future guests’ stays.First, the living area was the highlight of the property. It provided a warm, inviting space for our family gathering, and the kitchen area was also very nice and functional. These features made our time together enjoyable.However, we did encounter several challenges:• Back patio condition: Unfortunately, the patio was unkept and unappealing, which limited our ability to enjoy the outdoor space.• Safety hazard: The step-down leading to the walk-in shower is unmarked, creating a tripping hazard that could cause injury if unnoticed.• Customer service: The only available contact for immediate concerns was a toll-free number, and the representative I spoke with seemed unconcerned about our issues. This left us feeling unheard at a time when assistance was needed.• Temperature balance: While the upper level was comfortable, the lower level was noticeably warm and difficult to cool, making it less comfortable for those staying downstairs.• Supplies: The toilet paper provided was of extremely poor quality, which felt out of step with an otherwise well-appointed home.• Parking: Parking became a challenge when a neighbor complained to us about where we were parked. Clearer instructions or designated parking guidance would be very helpful.

Great location

Had a great time enjoyed the back deck especially.

Had an awesome time. Very happy with the house and its location.

We absolutely loved our stay. Loved the location and will definitely be booking again in the future.

We enjoyed the awesome location and the beautiful home had everything we needed. The kitchen was abundantly stocked. The back porch and dock area were enjoyed every evening.

The house was very clean and had all the amenities we needed. There are a few issues, though. The garbage disposal was not working and got clogged. Did not know who to reach out about it. The toilet in master bath is kind of messed up. Some part may need to be changed. The water pressure was a serious problem. You could not run multiple fixtures or appliances at once, there would be no water. Other than those problems the house was in a great location and perfect for our stay.

The toilets had black mold under the rim and one in particular reeked of urine, so we had to start scrubbing immediately upon arrival. The stairs to the bunkbed were not attached to the frame, and the frame swayed if anyone was on the top bunk. So one child had to sleep on the floor. The washer sprung a leak from underneath it with the very first load of beach towels we tried to do, so we were not able to do any laundry. Some AC vents had thick dust on them. All these were housekeeping and maintenance issues that were not addressed before our arrival. If this were my home I would be upset