Unit #320 Sand Cay Beach Resort Gulf Front

We had plumbing issues and the on-call manager handled our complaint promptly. It was a difficult repair that had to be continued the following day. The management gave us a pass key for an adjacent unit for our needs. The problem was fixed and we started to enjoy our stay. The unit was otherwise impeccably clean. Our only other recommendation is swift replacement of the master bedroom mattress which is very worn out. And, some lightbulbs are burned out in a couple of lamps. We would like to give this resort another try in the future.

Love the location! Owner was extremely responsive and the property managers were great.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was somewhat unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: First off the gulf view consisted of the top of trees and the horizon, no sand no shore and could not see people in water. Next you took the elevator out of service all day Sunday which condemned my invalid wife and myself to stay in our room all day. The elevator was not broke, you gave us no warning, you did not tell us when we rented. I fully intend to sue you for 1/3 of my money back!

Very well designed and clean condo right on the beach. Beautiful interior decor and furniture with great kitchen with everything you would need on vacation. We loved the stay. One recommendation we would make is replace the master bedroom mattress due to its age and major deformation.

Great location with a nice view. Very clean and well furnished. Loved the nook with the small sleeper sofa. Only one constructive comment .... master bedroom mattress probably should be replaced.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We always enjoy staying at Sand Cay. We had two issues this time: we had a dangerously faulty outlet in the second bedroom where young children slept. We called Monday morning but the problem wasn't taken care of. We had to call back Tuesday morning and soon after we called the problem was fixed. We stayed in unit 320 and the elevator was not working when we left on 1/18. Someone from the office said they would send someone up to help us with our large suitcases Thursday morning but no one showed up.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were very happy with our stay and it made the perfect backdrop for a wedding.

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property is well maintained and clean. Master bedroom mattress is caving in and needs replacement. Carpet in both bedrooms could also use an upgrade. Partial view from the balcony is nice, if the palm trees were trimmed down would help. Parking is close to the unit.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very enjoyed

Condo was in a great location -- just steps to the beach and pool. Appreciated the beach toys/boogie boards and beach towels in the unit since we flew in with our kids. Also nice that chairs are available on the beach at no additional charge.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very good experience