Treetop condo with a loft and private balcony - close to the ski lodge

We loved that it was so close to the Grandfather Mountain HIghland Games. The Condo was located just above a peaceful creek. We did not miss having AC. We opened the windows and the unit had screens. We also used the ceiling fans and the portable fan in the bedroom. It was the perfect size for two people. We would love to return and stay longer.

Two days before check-in I got an email from Vacasa saying under no circumstances should I check in for this stay because of the Helene weather conditions. I then got check-in instructions, a welcome note, and after a day an inquiry whether the cleanliness met my expectations. I called to request a refund and was told no refunds with no exceptions; I could rebook there or elsewhere for a stay within 30 days. My schedule was arranged around this stay and there is no way I can reschedule a stay in the next 30 days. I also live in the Helene-affected area and need the refund more than a vacation. Vacasa needs to make exception to their no-refund policy under these exceptional circumstances.

This place was ok. Not great, not terrible. It was surface clean but needs a deep cleaning. The furniture is in need of replacing throughout the whole condo. Great location, quiet area, but it’s time to let the 80’s go and buy some new stuff

My husband and I stayed at this rental while visiting the area for the first time. We were there to visit Autumn at Oz. Overall, the rental is very cute. It's decorated nice and I loved the cozy feel. It was nicely located in an area that I felt was close by all the surrounding towns. I read several reviews before booking and they were all pretty good. Overall, I enjoyed our stay at the rental, however, the bed was so uncomfortable that I was ready to check out at 3am on the day we were to leave. The first night there I ended up going to tbe couch hoping for some rest, but it was equally as uncomfortable. The rental did have a stale smell, but I believe that's due to no AC and air flow. We opened the back door every evening and allowed the fresh air in and that was very helpful. The bathroom could have used a deep cleaning behind the toilet, but the rest if the rental was clean. I was hesitant at first renting a place with no air, but my husband and I were both very comfortable at night with just a fan. Overall, I wouldn't mind renting again if they update the furniture. I was so glad to get home to my bed!

It was a very nice little home for a stay for the weekend. We had a great time.

The condo was 100 yards from the shuttle parking for the Grandfather Mountain Highland Games. Overall, a very good place. The furniture is a bit dated, and be aware of the lack of air conditioning if you are staying during the summer. However, with the ceiling fan and open windows, it was not miserably hot inside.

Great location. Nice little place place. But they need to clean, clean, clean

Nice, clean and cozy.

The condo was nice and clean. It was close to the resort, but I wouldn't say it was close enough to walk with all your gear. My only complaint is the couch is the most uncomfortable couch I've ever laid down on. Other than that everything was nice. The loft area is really neat. If you have kids they would love it.

While the condo is comfortable and clean and had everything needed to cook meals, I needed to be able to work and the WiFi router is old and had to be constantly reset (and still had terrible connection). This is a known issue per other reviews. Cannot recommend this condo to anyone who requires Wi-Fi as it is not available. I had to use a hotspot on my phone which is also not great on busy weekends at Sugar where the towers are overwhelmed with traffic.