Tides apartment On Hollywood Beach

Beautiful unit! Clean, and excellent communication with the host. Wouldn't hesitate to stay here again.

This was my first AND LAST VRBO experience.When I booked on Feb 3 I told that to the host. My arrival date was March 3. On March 2 I notified VRBO that I had not received check in instructions. After several calls from you the host sent instructions. They failed to specify that check in was in a different building.The unit was on the ground floor. I noticed that the sliding glass door was cracked and messaged the host. She replied they were going to replace the door but failed to mention that the door lock was not functioning. The door was held shut by a pipe/tube and a brick. When I expressed my concern it took a day to get an obnoxious response. The WI-FI password provided by the host was incorrect.I asked about the laundry and was told there were instructions but there were none. I reported this to your representative Vikram who issued a 120 credit for Expedia etc Truthfully that is insulting based on your commercials that you take care of your guests.

The condo was very clean and everything we needed was provided. Kitchen was well stocked. We have been to The Tides before, renting different units. We enjoyed that this condo is on the first floor. It was easy to get to the pool and beach, without the elevator. Steps to beach. The owner has nothing to do with check-in process for the condo complex. You need to deal with the complex management and they are understaffed. You must check in very early to get your FOB, the line can be very long. I arrived 10 min before opening and I was 5th in line. It can be a hassle. The complex is very family friendly and all staff was helpful and polite.

Everything went great no issues

Everything in the apartment was perfect. Great holiday trip for our family. We will gladly be back. Many thanks for the Christmas cake, made us feel really welcome

All cookware, especially frying pans, were incredibly dirty and rusty. Only one cook pot, large. I had to ask properly manager to buy new set of cookware. All beach chairs are old and rusty, some can't be used. Beach umbrella was dirty, rusty and couldn't be used. Nothing in that apartment is new. No towels sets, just a bath towels, no hand or face towels. Electrical range compartment for bakeware is filsy. Microwave isn't working properly. Bedroom closet has a leakage stains, on ceiling, from the 2nd floor apartment. There's mole on the walls and on the baseboards. The pease of the baseboards, by the bathroom door frame is missing and there's a hole. The bedroom window is incredibly dirty. That apartment can't be rented and shouldn't be rented. If the owners don't want to maintain basic living conditions, they shouldn't rent that place and sell it.

Overall we had a pleasant stay and would like to go back. Carlos is very friendly and a good host (consultant). There were no condiments in the bathroom. As soon as we texted Carlos since he was still in the building provided us the condiments within 10 mins…very quick response. Our concerns were: 1) There was additional charge of $30 for the fob which was not disclosed on the VRBO advertisement. 2) The parking fee went up from $50 on the ad., to $75 on the day of check-in, that was not a good surprise. 3) The check-in process is not easy. Since we reached around 5pm after office closed we had to go in the office to check-in the next day morning only to find a long line and wait. There was a $20 cash deposit for the car tag and that was refundable only after standing in the long line to return the fob in the office to get the $20 cash back. Check-out process was not easy and quick. 4) we stayed for 7 nights but only started to use the umbrella on the 5th or the 6th day and found that it was very old, torn, dirty, rusted and broken. We tried to use it anyway but it was falling off so could not really use it. What good is a beach stay without a functioning umbrella right!! By the time we told Carlos about it it was too late and it was our time to leave. He said if only we mentioned to him earlier he would’ve helped…I agree, but at least they’ll fix it for the next renters. ——————————————————————— Since it’s on the ground floor, did not have ocean view.

Great first floor unit. Very quiet. Having Carlos to assist with check in was great. Would love to come back next year.

The outdoor spaces at the Tides were very nice and well kept. The common spaces inside were kept clean and nice for an older building. All the people that worked there were polite and courteous. The condominium is older, but ours was clean and had almost everything we needed. We really enjoyed our stay! (Just a note: the Hollywood Broadwalk is not steps away, it's about a mile and a half to where it begins. Not a problem for us because we had bicycles, but for others thinking they could walk outside and be at the Broadwalk, it's misleading.)

The property was perfect for my month long stay. The only issue is the water being too hot to shower comfortably, everything else was perfect.