Third floor condo with pool,hot tub access, WiFi and Washer/dryer

Room was not clean. 2 Beds were not made dishes were dirty, in the cabinets had to wash them before cooking, no electricity in master bedroom and bathroom, showers in both bathrooms knobs we’re broken couldn’t shut water off until staff turned of the main valve to the unit, closet door came off tracks and fell on my head,items above mantel fell off the wall. Awful response from Vacassa was awful

I cannot rate this property as I did not stay there. I was notified less than 24 hours prior to check in that the pool would be closed. This was the main reason I booked this property so my child could have some place out of the cold to swim. We had to find other accommodations and the management is not working with us on getting a refund.

This was great and perfect for what we needed. We have stayed at Sugartop Resort before and really like it. To Whom it may concern, however, the bath drains in this unit are clogged apparently, as they both drained extremely slow.

Only 2 weeks after the big storm and this building was immaculate and fully operational. Spectacular corner unit with amazing views! The pool, hot tubs, sauna and fitness and changing rooms were to die for (and has great views as well). Vacasa was amazing, the building staff was amazing, kitchen and furniture well-appointed, and the whole experience was top notch!

This was a cute and comfortable place to stay. All the staff from the security guard to front desk staff were very friendly. We had a nice vacation

Beautiful views! Wonderful staff! I felt like we were at the heart of all of the surrounding attractions. Everything was just a short drive from the mountaintop.

There is no W/D in the unit, just on the floor. They did not have enough shower towels or pool towels for all the guests in my party. Lots of the kitchen tools seemed old and rusted. The bunk bed in the second bedroom was very wobbly and seemed very cheaply made. Aside from the unit, Sugar Mountain was great. I will choose another unit and will not go through vacasa for our next trip.

This is our second stay at this condo and it was just as wonderful as the first. I’ve been coming up to sugar since I was a little girl. We owned a condo until I was in college. It’s my very favorite place to go!

We loved the view . IT was very quiet & relaxing. Everything was exceptional!! I will recommend this condo to My family & friends. Would love to Book another Stay in the future. Outsatanding.

This apartment is miss-advertised. The first issue that they don’t tell you about is how you have to park your car down the hill and take a shuttle to and from the building. During our stay, it was a blizzard and waiting for the shuttle would take 15-20 mins. If you didn’t want to wait you could talk on an icy road in 10° weather. No where on the description does it state this. When we finally got into the apartment, it didn’t have toilet paper and was dirty. There were stained towels, hair on the wall, and dirty sheets. When we contacted Vacasa about these initial issues, they said they were noted and then no one resolved any of them. We had to go out and buy our own toilet paper and sleep in dirty sheets. If you want to be treated like a second class guest, then this is your place. For the price we paid (over a $1000 for 3 nights) you would expect these basic necessities to be given. I would never recommend or rebook here.

Great location, beautiful house, but hot shower doesn’t last long and sink was leaking. Other than that it really exceed our expectations!