The Epic 24 Vista Cay Resort Orlando Florida

Check-in process was easy. Great location. Spacious. Very modern condo.

The location (Universal Parks area) is excellent, as are the property's accommodations. However, there are things that are essential to achieve a 5-star rating... Unfortunately, the master bathroom shower was clogged, turning it into a pool in seconds, and the toilet bowl was broken, making it unusable because it was sharp and could cause an accident. It was inconvenient to have to use the bathroom in the other room, especially considering the high daily rate charged. Regards, Silvia Barbosa

Host was late to get welcome info such as codes and keys to us. Other than that, reasonably responsive and always offering help. The house looked great but had some small flaws; no cold water in the down stairs room (it leaked a ton when turned on), some outlets didn’t work, the lights in the kitchen/dining area made it feel like Vegas, exposed wire in the cabinets and a cracked toilet seat. Now that’s being very very picky. Overall it was a great place. Roomy, INCREDIBLE showers, close to everything and clean. With a couple touch ups it’s an easy 5 star place.

The good: it is a nicely done rental, had big TVs, and comfortable beds. We really enjoyed the location being close to everything we needed to do. The bad (and the reason this is not getting 5 stars): The messages we received through conversations were very generic/autogenerated. I asked the same question twice - which, First, never got a response. Asked again and got a “hi yes thank you”. The first morning we woke up to the downstairs bathroom flooded due to a pipe not being tightened under the sink. I brought this concern up in a message and never got a response. We ended up just turning off the water downstairs to fix the problem and cleaned up all the water. I asked about the thermostat since it was locked and we never got a response for that either. There were ants all over the kitchen counter, and the upstairs windows were left open. The kitchen window does not stay open and had no screen. The media boxes connected to the tvs remotes don’t work properly. The bathroom on the kitchen level was constantly running so we turned that off as well to make sure it didn’t overflow.

We had a great stay here with the family. Excellent location for Epic Universe and Icon park.

Excellent location near Convention Center. Nice option versus a hotel stay. Stayed with 6 people- lots of room, very clean. Our host addressed every question we had and was very hospitable. Excellent stay. Would love to go back.

Very clean, modern, spacious, appropriate for 5 people easily, easy uber/lyft access to nearby attractions, responsive hosts

We attended a convention in Orlando and this condo was the perfect place to stay. The location was great and so much better than begin stuck in a hotel room. Condo was clean and well appointed, our host Alex responded to any inquiries I had. Highly recommend the Epic!

This was a good place to stay and centrally located for work and entertainment.

We loved our stay. It was perfect for our family coming together. We had the right amount of space and easy access to great restaurants and Universal, which the kids loved. Our host was awesome and super attentive! We look forward to a return visit.

My family and I recently stayed at this beautiful 3 bedroom condo, literally minutes away from OCCC. Host was very friendly and quickly responded to our questions. We definitely plan to stay here again!