Steps to Lift: Spacious Mtn-View Brian Head Condo

The condo was left unlocked with no key in the lockbox, was not cleaned with dirty floors, counters, kitchen, bathrooms. Laundry was piled by the washer and dryer. We checked in at 4PM and waited until 8PM with no one being sent to clean the home. We had to drive 30 minutes down the mountain to check into a hotel for the night and find another rental. Most awful experience ever!!!

Worst vacation rental we have ever stayed in. Location is perfect. Too bad the owners don’t care about the unit.

Aside from the location, this condo is a miss in so many ways. 1. There are no window coverings at all. Not only is this a problem for lack of privacy, it is also a problem for sleeping. With the condo located across the street from Giant Steps, the large flood lights on the slopes illuminated the condo all night & the morning sun blasted into the windows for an early wake up call. Since the primary bedroom is a loft, there is literally no way to block the brightness of the flood lights across the street & the sun w/out window coverings. In the downstairs room we stacked pillows in the window to create a make shift curtain but light was still a problem. 2. The furniture is bad! The 2 main beds are thin mattresses on platform frames, no headboards. The other 2 “beds” are old futons, again w/very thin mattresses. The bedding is horrible. It is old, tired, and looked dirty. At least half of the dining room chair backs are broken. You could sit in the chair but absolutely could not sit back without falling over. The bar stools are too high for the bar top therefore there is no way to sit on the bar stools & put your legs under the bar top. No eating at the bar. The white sofas in the main room need to be cleaned. We put sheets over them so we didn’t have to sit directly on them. Every coffee/end table, dresser was scratched, dented, and cheap. There are no chairs on either of the balconies. Please look closely at the listing pictures. The furnishing look 100 times better in the pictures than they actually are. 3. This condo needs major maintenance! There are 2 areas of water damage on the ceilings, evidenced by water stains, large cracks, peeling paint, & black areas (mold?) The walls are dirty, scuffed, damaged, & need to be repainted. There are no baseboards anywhere in the condo which was just weird. Two smoke detectors are not installed in the ceiling but instead are on the floor next to the area where they should be. The carpet, at minimum, needs to be cleaned. There are burnt out lights bulbs in several fixtures. There is no auto garage door opener and no way to lock the garage door. I could go on but I’m running out of characters to type. Upon check-in, Vacasa sent a text asking if the unit meet our expectations. Unfortunately there was nothing Vacasa could do during our stay to rectify the issues w/this condo. This condo needs window covering, new furnishings, & major maintenance work.

We enjoyed our stay, the views are beautiful!

We rented this condo for 4th of July weekend and the location was perfect for walking to and from giant steps lodge.

Perfect location, great property but the dryer was busted. No notification prior, just a sign on the dryer saying it was broke. We had our whole family there and had kids snow clothes strung all over thr place to dry. One of the reasons we rented a place like that was to have all the amenities of home and thought we would be able to do a couple of loads to dry the kids gear at the end of the day. With the price that we paid it seems ridiculous that everything wouldn't have been working in the home. Other than that it was a great place to stay.

No internet - the base lodge has free internet for crying out loud. The TV being linked? Only MSNBC news in the Dish package - come on. No window coverings??? The utensils and pots and pans were lacking. Two baby coffee cups. Plaster falling all over the place? Make a few improvements/put some money back into this thing as you have the best location!!!

This condo has a great location however keep in mind that it is being managed by A Managment company not the owner so when things break down/don’t work you may not get them fixed while you are there. Pros: great location and view Cons: 1. Managed by a management company so when you have issues you better know how to fix it 2. The downstairs shower drain takes a while to drain so you basically stand in your dirty water and next person has to wait several minutes before taking a shower 3. There aren’t two separate bedrooms. You have one bedroom and two lifts and sound of people taking downstairs echos louder in the bedrooms upstairs than downstairs where the conversation is happening. 4. Shower door upstairs has a lose screw so you have to be very careful How u open the shower door 5. TV in the bedroom upstairs basically connected to TV on the main floor so what they watch is what you watch. No other way to change the channel 6. None of the TV remotes worked ( this is odd because multiple reviews stated that ) 7. Second floor bathroom kept on getting clogged and we had to use the plunger multiple times. 8. Keep in mind that Garage door is locked so you can’t use the garage. There is a sign that says leave shoes outside so I don’t know how they expect to leave expensive snow shoes/ snow boarding shoes outside in the hallway since the “mod room” access is closed via garage. 9. Rental states “ basic cleaning supplies” like all purpose cleaning which we couldn’t find them Over all it’s a great place with minor things to consider. There are multiple Of these condos for rent so given another opportunity we probably go with others

The condo was lovely with lots of room for family of four. Could fit more if needed as we didn’t use two of the futons. You have to walk up a flight of stairs to enter which is tough with all the luggage but seems that might be typical in lots of Brian Head condos. The kitchen and bathrooms were great. Only complaint was that they didn’t provide hardly any paper towels and toilet paper. There was one tiny weak roll of PT and two of TP. We arrived during a storm so it was bothersome. Also there are no blinds so bring a sleep mask if you wish to sleep in. And there is a funny noise in the downstairs bedroom almost like creaky leaky pipes that went off every 2 hours so maybe ear plugs as well. We managed and were grateful for the modern clean space and proximity to the Giant Steps lodge and lift as well as the Saloon, Pizza place and general store.