Splash 804E

The check-in and communication was easy, and that’s where the good ended. We love this side of PCB and have stayed next door at the Celadon many years but saw the pool situation and thought our kids would love it. The pools are not worth the hassle. We ran into others who had the same experience in different units so it seems to be a problem at Splash.Here is a list of issues we had:The dishwasher does not work. The pods were not even dissolved but the dishes from the previous stay had been put away nasty.The washing machine smells like poop due to the seal on the frontThe fold out couch was bent so it took two people to get back inThe mattress of the fold out had mold on the bottomThere is mold in the duct workEvery flat surface was covered with food or felt greasy like it had never been wiped downThe property manager offered to have housekeeping come and/or maintenance but we did not want people in the unit with our belongings.The main areas of the resort were not well maintained. There are rules posted by the pools but no one is there to enforce them. Our kids got hit by balls being thrown multiple times even though there were signs specifically stating no balls should be in the pool.I am not one to complain about anything, but I used the reviews to book this condo and felt like others need an honest review.

Nice place , clean and comfortable. Would like to be able to check in a little earlier without a high charge to do so, other than that , would stay again.

Splash Resort was located just a couple of miles down from the pier and felt like a private beach outside and we even took advantage of the jet ski rental right outside the condo. They had a large number of pools that weren't overly crowded when we were there.Registration/check in was terrible. We couldn't check in until 4pm so we got there around 4:30pm and the person was on break so we had to wait nearly 30 minutes before we could get our wrist bands and parking pass. Once the registration person got back she was extremely rude and unwelcoming. One of the 2 elevators was broken when we got there so it took a while to get in an elevator (because everyone was all checking in with lots of luggage at the same time). However, it was fixed by the next day which helped speed up the wait time to get on the elevator. Our condo was in dire need of maintenance. The washer had a moldy rubber seal that smelled awful. The coffee table had a crack in the side and looked it was about to fall apart. The couch squeaked every time you sat on it and when you pulled it out it was extremely lumpy and uncomfortable. The blinds in the bedroom had a inch of dust. The tub in the master bath was in need of replacement. Overall, I would stay at Splash Resort again but would not rent this same condo again.

We had a nice stay. The exterior tables and rails needed to be cleaned. I did not care for the parking, as I did not like walking across to the parking lot.