Snug dog-friendly house in downtown Mammoth Lakes w/shared pool & hot tub

The property itself has potential, but Vacasa’s management made check-in stressful and time-consuming, especially with kids. We arrived to an indoor temperature of 53F. We turned the heat on immediately, but by 9pm (about 6 hours later) it was only 59F, which is not a reasonable guest-ready condition for a winter check-in. Because the house wasn’t warming up, we tried using the fireplace and found no matches and barely any lighter fluid, so we had to leave in the evening to buy basic supplies just to stay warm.We also ran into avoidable operational issues that should have been caught during turnover: inconsistent/unclear address info (we drove around trying to find the place), incorrect WiFi details provided in messages and by support (the correct password was taped in the unit), and basic TV/soundbar/remote confusion. I spent over two hours on/off the phone with Vacasa, and we still ended up troubleshooting most of it ourselves, taking away from family time (the whole point of the weekend).Vacasa later said they sent someone and “everything was working.” That was after hours of our own troubleshooting, and it doesn’t change the fact that the unit wasn’t properly prepared at arrival.If I were the homeowner, I would re-evaluate the property manager. At minimum: pre-heat the home by noon so it’s 60F by check-in, verify WiFi info matches what support has, and stock basic fireplace supplies (matches/fire starter, adequate lighter fluid).

Condo was very clean, location in mammoth is central and easy to access. Loved proximity to the hot tub and pool. Kitchen was very well stocked with everything we needed from pots and pans, dishes, small appliances, and kitchen staples like salt & pepper, olive oil, etc. Not a deterrent from renting but things to be aware of - only baseboard heaters, and it took a very long time for the rooms to heat to a comfortable temp. The ceiling is not particularly soundproof, and you will definitely know if your upstairs neighbours are wearing ski boots. Bedroom mattress has well defined peaks and valleys from use.We were comfortable, enjoyed our stay, and would use this condo again.

Nice cozy unit. Mattress needs replacing.

Super nice place. Thanks for sharing with us.

Great location and very dog friendly

The place was not clean; animal food in the couch. Baseboards were filthy. No internet the whole stay. I have previously stayed 50 feet away and did not have any issues with the internet. Was told it is because of the Mammouth area. Property managers were not responsive. They said they would have service people contact me the next day; never heard from them.

Nice condo had everything we needed for our ski trip

Had a great time at the condo! Great location, able to walk to the bus stop for easy access to the mountain and the condo was very cozy for my husband, my dog and myself! Would definitely stay here again.

Overall a great cabin, it had everything we needed for our stay and it is conveniently located near a bus stop to Eagle Lodge. I would just recommend to have the bed frame replaced or repaired as it is very noise even with minor movements while sleeping.

We enjoyed the ground floor entrance and close proximity to parking. The grounds were nice and kept very clean.

Good location. Well stocked. Comfortable furniture. TV worked well. Central heater quiet. Service personnel very responsive. The floors, blinds, vent hood weren’t cleaned. If cleaned properly and some minor repairs would have given a 4 star. Had a good time.

Beautiful condo. Marred by filthy back up in kitchen sink that the repair man could not fix. The first night was fine because we did not use the kitchen. Family dinner planned for our second night was not possible. I would like a refund for the second night