Serenity Hillside Lower Apartment

If our key pad had worked properly and had floors that didn’t squeak, I would have enjoyed the property more. The location is beautiful. The home is clean. We also left it very clean but the cleaning prices were too high.

We booked this place at the last minute but it was great! Very clean with all the necessities for a short stay. Bathroom is very nice. AC worked well, WiFi was good. It's not right on the lake or anything but just a quick walk/drive is all it takes to get you to the lake and its amenities. Would book again!

This is a basement apartment, so it tends to be a bit dark. However it was perfect for our family of four to have as a landing place after a busy day of activities. It was very clean and the furniture was comfy. The kitchen was quite well stocked. They didn’t have any basic cooking foods though like even salt & pepper, so make sure to bring your own. But they had plenty of dishes and a toaster oven and all the other basics to cook. We liked the outdoor table and chairs as a nice bright eating space, and we were lucky enough to have perfect weather for that. The WiFi is good too. Overall a great place to stay!

The apartment is well stocked and confortable for a family of four. We had a bad experience because we had problems with the WIFI. In addition, there’s a problem with the heating system that went out twice during our stay. The system has to be reset but the reset button is located outside and is not easy going out in the middle of the night. Another inconvenience is that they forgot to leave coffee filters for the coffee maker. We were unable to use the machine and had to wait until the maintenance manager changed the machine. The first two days we had to resort to running to Dunkin’ Donuts for coffee.

Wish we had booked more time here. Would be even better if the fireplace was functional. The wifi was spotty, but that helped us unconnect a bit. Will definitely return.

The house had accommodations for the 4 of us (queen bed and 2 twin beds) and we were comfortable with the living and kitchen spaces. The porches had great views of the lake and it was really quiet and we enjoyed the space a lot. I would probably stay here again because of these things. We were a little disappointed with the cleanliness because we found a candy wrapper and a cracker wrapper on the floors. We also found a dirty washcloth in the bathroom. Another thing was that an air conditioner repair person showed up without any notice and we had to wait on the person for half of the day for repairs.

The full kitchen and outdoor grill made it very convenient for us. The air conditioning was not working when we got there. Vacasa was pretty responsive and put in a temporary air conditioner for the remainder of our short stay. This place was not as cool as we would have liked as a result and my husband hung around a good part of the first day of our short vacation to facilitate this. Fortunately, it doesn't typically get terribly hot at Lake Junaluska even in the middle of summer. Overall, we had a great time walking around the lake, swimming in the pool, and fishing.

Cute and comfortable apartment at a lovely place.

Great little place with everything you need. Hiking, food and great views. Very comfortable and homey.

We enjoyed the lower unit. It was clean, warm and quiet.