Serene Waters at Vista Cay Resort

The oven was broken and although they came to check on it, nothing was done. We had purchased quite a bit of food to cook in the oven and could not use it.

Great location, well kept property and beautiful apartment. Peaceful view of the lake from the balcony - we saw a gator and some other wildlife - amazing!

Lots of issues during the week we stayed. Once notified of our concerns the host was quick to resolve. However, beds are not comfortable & very noisy. Sofa needs to be replaced as do the bar stools for the kitchen island. Host was prompt but seemed to only provide bare minimum furnishings & accessories around the condo. Doubt I would stay there again.

10 out of 10 for me! The property is conveniently located near the convention center so it worked in our favor especially for my daughter’s early morning games. This place has everything you need and is suitable for all ages. I love how everything was so close and my family was extremely happy. Check in was easy. Instructions are emailed to prior to arrival. All questions were answered in a timely manner. I would highly recommend this property.

When I got there, I had to clean the refrigerator with Lysol wipes because there was crumbs all over and the kitchen counter also not clean. Received a warning about my dogs barking but it was not during the quiet times noted. They only were barking because someone was cleaning the floors outside of the apartment and they are pretty good watch dogs so no way I could have prevented that.

Kids were very close to the pool. Place was spacios and clean.

Check in was easy. Convenient location. Elevators always available. Nice to have washer/dryer. Condo was dirty and run down. Slow draining sinks, no place to put groceries (every cabinet was filled with dishes), ice maker worked sometimes and upon arrival dirty dishes in dishwasher and dirty bowls in cabinet. It was dirty all over - black long hair on bath rugs that obviously had not been cleaned. Mold throughout

The property is dated. Everything was fine.

Second time at this resort. Good distance from the convention center for VB tournament. Until comfortable for the 4 of us and ease of grocery shopping and drug store. Love the sushi restaurant close by. Easy enough ride to Universal for those not playing volleyball. Coming back in 2 weeks for another tournament. Recommended.

Have family in Orlando so my family frequents often; this is one of the nicer places I’ve stayed in. The condo is warm and welcoming. I will stay again if available. Owner sent a welcome message before arrival that was informative and made check in soo simple!