Sandcastles Ochi In Ocho Rios Jamaica

There is so many things that i thought wasbt ok but i will list the few that affect a next customer 1.The apartment is in the 3rd floor.. 2The kitchen and the bathroom is next to each other .. 3The loft which is the next room has no toilet for itself then if you are 6feet tall its a no go... 4...Its not stated that house keeping is every 4 days ...just available... 5. The toilet needs proper deep cleaning.. 6.The cooker needs changing ...works but bad condition 7...Overall i think if you are looking for a long stay with 4 people not ideal...

Very nice but too much plastic on the ground Sometime it was awful, what a pity.

I have stayed at this location several times. The location is perfect beach access safe. Great for families or groups and couples.

The location is great, the buildings are a little bit old and needs repair. The side I stayed on need cleaning attention. should be clean every day. The receptionist and the host needs to be on one accord. The Host is not really hosting and leaves the hosting up the housekeeper. The housekeeper may or maynot know the information of the renter. No one was there to meet or greet us..... the setup needs improvement and can be better.After making a call to the host, the housekeeper came (Shelly) she was pleasant and apologize for coming to settle us in after 8:00PM. If not for the call, she would not have showed up....Not Good......The front desk, PR needs a lot of improvement.

The house keeper shelly came in and showed me everything to make sure i was comfortable before she left.

The entire space needs a complete renovation. Old rusty stove was scared to turn it on.All appliances need upgrading. Bathroom had worn out tiles, rust stained toilet and sink. Living area had wires hanging out of wall. Soace is dark and hloomy. Insufficient lighting throughout. Unable to even apply makeup in bathroom. One light bulb out. No CNN, MSNBC, NO cable. Space should be advertised as ONE bedroom and LOFT .Should not be placed on VRBO UNTIL FULL RENO IS DPNE. THEN IT WILL HE A COZY PLACE TO STAY.

My stay was excellent! This is the best property I’ve stayed at in San Castle. You done know, mi deh yah again next year. Bless up!

I will DEFINITELY go back again!!

We had a great stay! Shelly was friendly and helpful with anything we needed! The pool area was great to have but spent most of our time on the Beach! Love the area we were situated in! Would definitely recommend to friends and I am looking forward to another visit!!

Upon check in we had a few issues however, our property manager Shelly was on top of it! It didn’t seem like an issue at all due to her professionalism and how quickly she resolved the issues, she didn’t just resolve them but improved upon them, she treated us like family. As a Jamaican traveling to Jamaica as a guest it’s one of the few stays we’ve had where we were treated like a true guest by a Jamaican. So I would say if we could give ten stars that what you would have. Thank you Shelly for an excellent, memorable vacation.

The place was nice clean neat and the host along with her cleaning lady Shelly was on point! You are staying in the heart of Ochi which I love everyone from the staff on the property were very friendly and helpful. I will stay at this property again

Great location and host was very accomodating

This property was lovely and within walking distance of supermarkets, shops, the jerk chicken stand, Ocho Rios Jerk, taxi stations - including route taxis were easy to get to (walk) and within a 15 minute drive from the Knutsford (Drax Hall). The cleaning person was easy to reach and personable (Shelly). The property was not waterview (it didn’t say it was) but access to the pool was so easy and access to the beach was easy as well - walk downstairs to the gate and enter. It was also very easy to work with the owner and we greatly enjoyed our stay.

The property manager was very nice and accomodating. I loved the location in close proximity to the shopping are we walked to do what we wanted to do. We rented a 2 bedroom but received a loft with 1 bedroom. The sheets on the beds in the loft were not clean. When we walked in the space I could smell stale bleach water as if the place was hurried wiped. The stairs on the walk to get to the space were never swept in the 4 days we were there. The same garbage we saw when we arrived were the same garbage we passed when we were leaving, 4 days later. The bedroom air conditioner never worked the 4 days we were there. We never received any cleaning or offer for cleaning for our entire stay. Our food was overtaken by ants on the countertop on our second day. We were charge one price and now I saw an increase in the cost on my credit card. This could have been a great stay if simple accomadations were in place.