Resort condo - Minutes to IMG and Beaches - Florida Dreams

The linens were not sufficient. No hand towels or wash clothes. The microwave had a broken off handle and was in the pantryFurniture was NOT comfortable. I had left my laptop Charger plugged in behind the sofa, when I callled d they said housekeeping didn't find it. I didn't feel like they looked very good, but then again their cleaning was not that great or they would have seen it

Kitchen facilities were lacking.The refrigerator should’ve had an ice maker installed.A counter top unit was provided but didn’t work very well.Didn’t even make a cup of ice every 20 minutes the ice maker wasn’t refrigerated the ice melted as soon as it was made.The sink faucet is damaged and leaks the faucet needs a sprayer.

Unit was clean and location in Shorewalk was close to the pools and tennis courts.

Confusing check-in and finally had to get another property manager to find our unit. Once we were settled, tried to watch the tiny tv but there were 3 remotes and no instructions about which to use. Frustrating. Our bare feet were black from the tile floors. Uncomfortable couches had no support at all. No garbage disposal. Short toilets. Stained towels. Pealing paint. We left 3 days early.

Love this location but got tired of trying to get out the patio door THRU the blinds! Suggest blinds that open? Also couldn’t close patio door all the way unless we took off the screen, which seemed to be broken?

Location was good, close to everything. Pools were warm. Definitely hope to go back again.

Toilets could stand to be replaced

Had a communication issue

The resort itself was nice, however the unit we stayed in needs some work. There was no communication prior to or after booking about the building getting power washed and painted for four days of our stay. All doors and windows were sealed in plastic during that time. We were unable to use the back sliding door or they’d be spraying right above us as we tried to exit the condo. The smell of paint fumes lasted all week. Next, the A.C. went out and of course it was the weekend. Management delayed sending someone out until Monday, but then they were a no show Monday with it finally getting fixed Tuesday. The dryer was possessed and would scream like a banshee and never turn off despite what setting it was on. Two laundry pods were left for a two week stay, which were needed as two different linen sets had blood stains on them, and mildew on the shower curtain. The kitchen was minimally equipped and only one pan to cook with. After the air went out we compared it to camping, just there roughing it. The neighborhood is not the best with a group of men frequently hanging out on the corner by the liquor store. Overall, I’m not usually a complainer and travel several times a year, this was by far the worst stay I’ve ever experienced. This is also the first review I’ve ever written, hopefully to warn others from making the same mistake.

We had a family member that is moving to the Bradenton area and needed to pull a small U-Haul trailer. A few days before arrival, we sent an email through the website to inquire about arrangements - as instructed on the website. When we received no reply, an attempt was made the day before our arrival, and still no reply. My wife then called directly and spoke to Ceaser. I have to say that Ceaser was very helpful for what he could do. He tried to reach out to the on-call property manager. We were on hold for approximately 25 minutes and Ceaser could not reach the property manager for any direction on parking his truck and trailer. Outside of that the property was nice and in a great area.