Relaxing Retreat in Scottsdale close old town and Tempe

Good

Without our knowledge and without out permission, the owner changed the dates of our condo stay but did not charge us more money. We were at the condo Jan. 4-Jan. 31, 2023 - not Jan. 1- Jan.31, 2023. We did not request the change. The condo needs to be updated - such as old kitchen chairs and table need to be replaced. The master bed comforter was torn and open to the filling - apparently damaged by a dryer. The master bedroom does not have a window or an exit other than an interior door. The smoke detector was on top of the refrigerator. We never found a carbon monoxide detector or a fire extinguisher as stated in the contract. There was no book of instructions for the equipment in the condo - such as the dishwasher, the microwave, the stove/oven, the washing machine and the dryer. The ice maker was frozen with no directions on how to correct this problem. There were several unlabeled keys which we did not know what they unlocked. The shower head was leaking in all directions and was fixed by a friend of the owner several days after we arrived. The television was not hooked up to cable in the condo and the owner's friend corrected this problem. No games or travel information were found in the condo which many VRBO units have. There were no replacement light bulbs to fit the ceiling fan. Some decorative glassware in cabinets could be removed so there is space for canned/boxed foods. The kitchen was well stocked with silverware, dishes, pots, pans, and cooking utensils. The people (other residents) were friendly and helpful. We participated in activities in the condo association and really enjoyed the other residents. The condo grounds were extremely well maintained. We enjoyed picking and eating fresh oranges, grapefruits, and lemons from the fruit trees in the complex. The location of the condo is good for all parks, museums, and access to the 101 and the 202 AZ highways.

Convenient location in a nice safe complex; pictures are accurate of condo unit

Very clean. Nice neighbors. Vicki good to work with

Our unit was very comfortable. The owner went out of her way to make things easy for us. We certainly would like to return.

All new appliances, very clean! Great neighbors and perfect area! Loved it!

As you can see the pool is outstanding. Lots of different fruit trees and cactus. This condo has a great dining area which we utilized for our jigsaw puzzles. It is so convenient to the zoo, botanical gardens and Old town.

Disgusting property. We were moving from out of state and closing on a home and needed to rent a place on a month to month basis. All of our furniture was in storage, so VRBO seemed like a good option and has been a positive experience in the past. Immediately after paying, Vicki told me that electricity was not included and also that she wanted a separate lease contract signed. According to her ad, everything was included. She eventually agreed that we wouldn't need to sign the contract or pay electric, per her mistake on the listing. When we arrived to the property, we were overwhelmed with how awful the area was. I guess it was our fault for not researching it more, but we saw homeless people pushing shopping carts, and it was a super old and run down place. We had our 2 young children with us so we were nervous but kept an open mind. When we walked in, it was an overwhelming musty smell. I felt sick almost instantly upon walking in. The smell, the blue carpet, the random panes of glass, and glass and marble tables - it was overly cluttered and definitely not child/family friendly in any regard. We continued the tour and the master bedroom smelt of strong urine. I am not kidding. There was also no window in the master bedroom which made the room dark. Vicki had 2 lease agreements sitting on the table with pens and told us to sign. We again said we weren't signing anything additional to what we signed through VRBO because we weren't told prior to paying. We offered to take our money back and leave. She refused to refund us and said if we leave, no refund. I think she was very desperate for the money. There was thick dust everywhere, the toilet was dirty, there was someone else's thick hair balls behind the bathroom door. I was seriously disgusted with the level of filth. The a/c did not work well outside of the bedrooms, so it was very hot and had to constantly turn it up (this is probably why she insisted we pay for electric). The oven hadn't been cleaned, probably ever, and had old food and paper clips in the elements and the oven burnt everything we put in there so we stopped using the oven. There were many things missing from the complete kitchen that was promised, simple things such as a cheese grater and colander. In the last week of our stay, power started to go out randomly and we would have to reset the breaker constantly. When we left, she implied we stole towels. I am out of room, but there really isn't anything positive I can say.

this was a perfect place to stay everything we needed,very close to old Scottsdale and very easy to get to any where wanted to go, vicki was great host and met us there, would diffidently go back which i hope we can.

We found the owner Vicki to be very accommodating. She would answer our phone correspondence rapidly. The Polynesian Paradise Condo community is well located in Scottsdale/Tempe, AZ area. The pool area and community room is a great place for socializing. The people who live and vacation there are very friendly and welcoming. The condo itself is a bit retro, new refrigerator, older stove, the beds were comfortable. Internet and wifi included. We found the condo could have been a little cleaner when we first arrived. Overall we enjoyed our stay there, and a good bargain for the rental price.