Private updated 2 story penthouse

We enjoyed a wonderful 1 month stay at this Private 2 story penthouse. The beds were comfortable, kitchen is well stocked, plenty of hot water for showers and plush towels. It was very convenient having a washer and dryer inside the unit. The patio overlooking the pool is a great place to relax, have refreshments, grill food and watch the sunrise. The pool, hot tub and lounge chairs are very clean and well maintained. We enjoyed the private beach club located adjacent to the complex. The location is secure, within walking distance to the beach, many restaurants, shops and grocery stores.

We just returned from an amazing family trip to Playa del Carmen, where we stayed at the Elements. The Elements is in a great part of town - outside of the chaos but everything in Playa is accessible with a short walk. Plenty of nearby cafes, restaurants and convenience stores. The condo unit was spacious, clean and exactly as advertised. The property manager, Lilian was responsive and professional. We would definitely stay again!

Very nice property, excellent staff and superb host, definitely recommend and will stay again!

We loved our stay at the Elements. The condo was very comfortable and spacious and very well equipped. We cooked ourselves often as the groceries store was within walking distance, as we're multiple fabulous restaurants. Our concierge was very helpful and available for all needs. Thank you Lillian! It was so quiet and getting a pool or beach spot was never a concern. My husband doesn't want to ever stay anywhere other than the Elements again. The only negative for us, was the water pressure was very low, and the smell at the beach could be pretty bad some days.

Disappointed with having to throw food out due to constant ants in the kitchen, one of the bedrooms shower never had hot water, AC issues that got fixed quickly, broken lock on the back door, it remained unlocked during our whole stay.

Everything was perfect I would definitely recommend!!

We had a wonderful time and the pool was a deal maker! We had a few issues while there…toilet tank not filling up with water so wouldn’t flush( was fixed a couple days after we reported it to Lilian). Had some tiny ants in the kitchen, which never got addressed, but not a big deal. Overall, a very nice condo and in walking distance to 5th Ave and surrounding areas. Great vacation!!

Good location, beach club was nice. Great pool. The unit has 3 bathrooms and a whirlpool tub, but only a 15 gallon water heater, it runs out of hot water in about 90 seconds when all 3 showers are in use. Could use a 50 gallon water heater for a unit with 3 bathrooms.

The 2 story penthouse apartment is very spacious and full of light from well placed windows. It's well equipped with excellent televisions in all bedrooms and living room (must log on to personal Netflix, Prime, You Tube), good kitchen equipment, ample plates, cutlery, etc.. There is no dishwasher and some small appliances (e.g. toaster) did not work or malfunctioned. Overall, the apartment is well maintained, though the living room carpet is coming up at the corners and poses a tripping hazard that we reported to the property manager. Furnishings are clean and in good repair. The complex has a wonderful, big pool, clean well maintained grounds, a superb gym with excellent workout equipment and free weights, and a well kept and truly lovely private beach with a very good beach cafe. Less positive, the security guard at check in had no idea who we were, no record of us renting the unit, and really struggled with getting us checked in and equipped with our wrist bands. The process took over 1/2 hour. In the end, he also recorded the wrong dates and the desk had us leaving almost immediately after we arrived. More positive, the property manager is wonderful, really friendly, professional and helpful. One very negative feature of our visit: pretty much every day for our entire stay there was a terrible stench, like raw sewage, very strong outdoors, sometimes almost as strong indoors. I presume, but don't know, that the source is rotting seaweed, which is pretty copious.

Great location. Near shopping and restaurants. Loved the beach area.

Absolutely fabulous. We have stayed at The Elements for the past 10 years and this was the most lovely of all of the properties. It was flawless. I would highly recommend.

We were very pleased with our stay at PH8 in 'The Elements' property. The free on site parking, 7-11 across the street, clean, private beach and private beach front chairs were incredible.Our only downfall was that we thought we'd have an outdoor grill for cooking (shown in the pictures), and there was no dishwasher in the unit, but now know that was an oversite by me when booking.We would highly recommend this property anyone looking for a great, safe location in Playa del Carmen. Lillian was very prompt and amazing with answering any questions we had during our stay, as well as providing great restaurant options to us! Thank you!

We just enjoyed a fantastic week at this condo! Perfect location - walk to everything you need.

Great location. Lots of choices for restaurants near by and quick walk to Quinta Avenida. Very spacious and clean apartment. Good communication with owner and property manager.

We loved our stay here! The condo was clean, well stocked and just perfect! Great location and it's right next to a police station if that matters to anyone. Also right next to a great Italian place: Salento(Great pizza!). Pool was perfect as well. The best part was working with Lillian. I don't think I've ever had such great service! We had a few minor things break like the dryer knob and the pool pump and Lillian took care of them immediately and was in constant contact. She also checked in regularly, sent restaurant recommendations and even took care of all the transportation arrangements we needed. We had one of the kids get an ear infection and asked her about local doctors and she immediately sent us all the info we needed and checked back to make sure we were good. It was just so nice to have someone there to help us while in a foreign country! I could honestly go on and on about her great service!