Playa del Carmen, Quintana Roo
Perfect for families or couples traveling together. Satellite TV (dish network) and Apple TV in living and upstairs master bedroom for entertainment. High speed internet is accessible both upstairs and downstairs. Gas Grill for barbecuing on the patio. Two spectacular master bedrooms, one with partial ocean view, both w/ en suite bathroom. Upstairs master with home office nook, private lounge area right outside with small ambient temp plunge pool. The kitchen is stocked with all the tools any cook might need and long bar for cocktail nights or easy serving (no oven). Kids toys available along with beach towels, coolers, lounge chairs, umbrellas and items to take to the beach to relax. Washer/dryer in the condo for your convenience as well as A/C in every area. Expansive living room and upscale finishings. 1,938.00 Square Feet (including apartment and private outdoor terrace and solarium). NOTE: MAIN POOL WILL BE CLOSED IN OCTOBER FOR MAINTENANCE.
Great spot and lots of room for the family. Lilian was great in all sorts of bookings.
Lilian and her team did a wonderful job setting us up with everything that we needed! The penthouse is beautiful and perfectly located near so many wonderful restaurants! Just footage from a private beach. Couldn’t ask for much more!! Will definitely be back soon!!
We had a great time in Playa Del Carmen, Mexico. We opted not to stay in a traditional resort and instead rent through VRBO - we are beyond thrilled with this decision. The condo was very clean, well stocked, felt safe, and was super family-friendly. We ordered food and grocery deliveries through a local app. The Elements has a low-key vibe that allowed us to relax. The kids loved the pool and had a great time swimming. Renting the condo allowed us to walk to local shops and restaurants easily. If you want the best of both worlds, I recommend private rentals coupled with resort day passes. I would absolutely stay here again without hesitation.
Finding great places for our family of 7 can be challenging. The property was beautiful. The pool area is great for all ages; different depth pools to serve up sun for all. A quick walk to tons of shops and great dining. Staff was very friendly and accommodating. Lilian was fantastic and a great help during our stay and after when we became stranded from cancelled flights. A beautiful and safe location for families.
We had a great time in Playa for spring break 2023! The condo was very clean, and had just about every amenity we needed for the week. There is a 7 Eleven and a pharmacy right across the street from the condo, which we used, as well as tourist police outpost. We felt very safe. Popular 5th Ave was just a 12 min walk away with lots of shopping, and many restaurants. Ann Marie and the concierge Lilian were both great and very responsive. One note about the property: the private beach is pretty small and crowded, and the water is not ideal for swimming right there. You will want to walk down the beach a little ways if you want to swim. In the private beach-area, we did appreciate the food and beverage stand.
This was our first stay at The Elements. It was a great experience. Our condo was lovely. The owner was great to work with. Our concierge, Lillian was also great to work with. The staff was very helpful. We particularly enjoyed Edwardo, Ana, Engel,and Damian.The beach bar is a great amenity. The pool was beautiful and well maintained. We loved the area. It’s full of great restaurants. We enjoyed meeting so many other people staying at The Elements. We made some new friends.
Excellent property. Close to all the amenities but not too close to be noisy. Beach club in walking distance. Apartment was very well equipped, clean and comfortable. Washer and dryer in unit made life very easy. Check in process was very smooth and property manager was available to answer questions we had. Overall, outstanding experience.
Our group was 13-65 in ages...Great ammenities, small beach for any playtime, but the pool and beach club made up for that. Our host Lillian did a great job at communicating and helped us with all of our excursions. Pool was beautiful and very comfortable loiunge chairs! This is an older community that we enjoyed with minimal kiddos. Definitely do the cave snorkeling! Night life was only 10-20 minute walk. We felt very safe!
The property was great just what we wanted from a family getaway. The weather wasn’t great so watching Christmas tv in the sitting area with the family was perfectly cozy. The kids enjoyed having their own space and it was nice to have an adult area away from the. Kids.
We had a wonderful time at the condo and didn't have to think about anything, which means nothing went wrong : ) The perfect kind of vacation. Lillian was our point person and she was fantastic, always ready to help in any way from questions about the condo to organizing tours and rides. She is a gem. going from past experiences in Playa her and her team go above and beyond which is appreciated. The condo was well equipped and comfortable for our family of 5. It is nestled in the middle of the complex which actually makes it more quiet than some of the units closer to the beach clubs. We felt extremely safe, there was always someone present in the front for any questions or concerns. I would highly recommend!
Lilian, the concierge, is fantastic. She helped with requests for an amazing home cooked meal with a chef, birthday cupcakes for my daughter and airport transportation. She was quick to answer all of my messages. We would have given a better review if so many maintenance issues had not occurred during our stay and the owner would have corrected the inconvenience. -air conditioner went out over night -ceiling leaked water all over an open suitcase of clean clothes -main toilet did not work -the condo turned off all our water over night and did not turn on until 11am and did not tell us Everything was fixed quickly, but it really felt like one thing after another. The owner and Lilian offered an apology but no offer for discount for the inconvenience. I asked for a discount days ago and after much back and forth the owner offered a nominal amount of $200. This was days ago and there has been refund to my account at this time.
My family and I enjoyed our stay. The Penthouse was bigger than we expected and came fully equipped. My kiddos enjoyed the board games and had a blast at the pool. The staff is friendly and helpful. Lilian did an amazing job , she had our groceries delivered and in the fridge by the time we were there. Made our vacation so much easier she’s truly an Angel!
We truly enjoyed this penthouse condo!! We have 4 kids and it was so spacious- especially for us adults with the primary bedroom on the second level. The balcony jacuzzi was a big hit too! Great views, and really close to pool and beach!! Unfortunately for us, there happened to be A LOT of seaweed in the water and on the beach, and they were doing their best to clean up the beach, but the water was pretty gross at times. That seemed to be the case everywhere around the area though. Luckily, we booked a few other adventures that didn’t just include the beach (booked through the VRBO people) and those tours were great fun!!! We all had a wonderful time, especially the kids, and I highly recommend that. Overall, great location, walkable to many restaurants and shopping, and easy communication with the managers. You won’t regret choosing this property!!
Nice condo, nice pool, nice staff, attentive owner.
We were absolutely amazed with this property, excited all of our expectations. From the moment I reserved my stay up until the last day ana maria and Lillian the concierge were so helpful. Easy to reach and just on top of it ? if I could rate this 10 stars I would. (Great location)
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