Pet Family Friendly condo 2 heated pools, hot tub, sauna, bocce Tennis, etc

The weekend we went was Memorial Day and it rain. But that isn’t the condo fault. That’s just Florida. The condo was very nice.

We've owned rentals for 30 years and are super hosts on Airbnb. I would have been embarrassed to rent this property as an owner or manager. The most obvious issue was the smell and filth of the carpet. We requested a new vacuum from the property manager as the old one was broke. After 5 minutes of vacuuming just the dining room and living room, the canister was completely full. We vacuumed three times a day for the first 4 days, which significantly helped with the smell and obviously helped pick up dirt off the carpet. We tried to find a different property but could not for our 30 day stay. The other main issue was the thermostat, which could remotely be controlled by the owners. It was pre-programmed to 76 at night. You could only make adjustments for an hour or so at a time. We tried to reset the thermostat, which completely shut it down allowing only the owner to restart. After being told someone could come in a week to fix it and the temperature was already up to 80, we were able to fix it ourselves. On a positive note, the master bed and bath were spacious with a comfortable bed. The complex itself was beautiful and well-maintained with lots of amenities, but it's been 3 weeks and we still have not received our deposit. We would return to Oceanwalk, but not to this unit or with this property manager. The portal that management requires VRBO tenants to use is tedious, complicated and gives false information.

Needed a place for the Holidays when our boat broke down heading up the coast. Great place to stay with easy access to the beach and good amenities. Check-in was easy and made our time enjoyable

Our Stay was Veri Nice...

After booking I was required to sign up for some type of automated portal. Here I was told that I owed a deposit. Fine. Then I get a sort of hostile email from a company I’ve never heard of with language involving my upcoming “move in” and “lease”. It was a 4 night vacation. The same suspect company said that actually I owed the entire sum for the 4 night stay. So I went back to my “portal” where it said I owed nothing at this time. This was all so strange and impersonal. I emailed a screenshot of my “portal” message back to the company I had never heard of (the one that spoke of leases). A week before my stay I called one of the 3 mysterious numbers. Of course no one answered. I left a message enquiring about check in procedures. No response. I emailed the mysterious company. Again: oh you owe us money. Pay no attention to what the “portal” says. What good is this portal? Well I paid my money in full and they sent a 3 page list of instructions including 3 different codes to access the property and 3 separate numbers I could call to have no one answer. Got there. Thermostat seemed to be a touchscreen. A touchscreen that didn’t work. This was a big problem. I furiously started calling and texting through my list of phone numbers. I finally got a text back asking if they could call me. Well by this point I (I am an engineer) had figured out the peculiar thermostat. No instructions. And worst of all no WiFi network or password were provided. I repeat: NO INTERNET!

description misleading - not much to do without driving was not as clean as it should be - cob webs - dead plants had wrong codes did not feel that communication was optimal

Absolutely beautiful condo we stayed in and the pool & jacuzzi were just steps away. The beach wasn't that far away & there was a really nice walkway from the condos to the beach.