Mountain condominium w/natural light - close to ski lodge and covered balcony

The property was run down outside and inside. Not very clean stove top was greasy clumps of hair under the couch. Something splattered on the baseboards in the bathroom. Deck looked like it should be condemned. Pictures are deceiving of this property does not show true scope of size or condition. We were kept up all night by a barking dog and bumping noises in the unit above us. We checked out a day early and came home.

Great location, could have used blinds or a curtain at the slider glass door.

Stay was good. They had everything we needed but definitely lacked a washer and dryer which is essential to dry your clothes after a long day on the slopes.

Dishes were dirty and only three towels

Unclean house and heat didn’t respond well to changes and stove didn’t work

Warm and cozy place. Vacasa reps were excellent!

We really enjoyed our stay here! It was quiet and cozy-perfect for a quick getaway to the mountains. Will definitely be back!

I was not happy with this rental at all. When we first arrived I noticed the kitchen was greasy and sticky. The stove looked like it hadn’t been cleaned good for a while, the kitchen cabinets/ knobs were grimy and sticky. The list goes on and on with problems at this condo. The condo as a whole was not clean at all compared to all the other Vrbo rentals I’ve stayed at. Then we found out the toilet was clogged. We contacted Vacasa and a maintenance man was sent. He came twice in 2 days but he was never able to get it working properly. I called Vacasa and requested we be relocated. We were never moved and ended up running to the local gas station to use the restroom for the rest of our stay. I was very disappointed in Vacasa and their customer treatment. I will never again rent from Vacasa and recommend you thinking twice about renting from them. In the end I was refunded 20 a day which in my eyes doesn’t even begin to cover the lack of consideration I was given.

Had a quick one night stay and this place fit the bill. Will be putting it on my list to return to.

The place is located on Sugar Mountain. Very short drive to Banner Elk for breakfast and other restaurants. Bed is comfy. Had trouble connecting to wireless WiFi. Small, but cozy. Has nice deck looking into woods. Had a little trouble finding building G in the dark because you have to actually drive past the address on map to the next road.

Checking in and getting access was upsetting and made very difficult for us.