Mickey's Hangout - Quiet but close to Clubhouse & Pool - Under NEW MANAGEMENT

Upon arrival, our host did not list us as a renter and guard shack would not let us into the resort. We were at the guard shack for 2-1/2 hours trying to make contact with our host. I called him 3 times and my call went to voicemail. I then called VRBO and they could not reach him either. When the host eventually responded back, he tells us he forgot to hit the send button when he was supposedly registering us as a guest. I don't believe this excuse, I believe he just didn't do it. Needless to say, my wife and I were extremely upset to waste this time sitting in our car. VRBO said they would try to find another property for us and we would have to stay in a hotel for the night at our expense. We said we did not want to do that. Extremely poor customer service and not the way you want to start your vacation.The condo was great except for cleanliness. There was lettuce on the floor and bread crumbs on the counter. We swept the condo and should have washed the floor but we didn't want to do that on our vacation. Great condo and very well stocked, however, it needs a good cleaning. The owner pays a cleaning service and he is not getting what he pays for.PS : Also, VRBO provided us with a code to enter the condo saying it was the last 4 digits of our phone number. It was not and we couldn't open the door. The owner told us that it is not the code and gave us the correct code and he had no idea where VRBO got this information. Not very impressed with VRBO !!!

Perfect location for parks. Nice size bedrooms.

Clean place, love the location and love the pool facilities - will be staying here again for sure. Every thing worked and the check in process was quick and easy. Thank you for making our Disney Vacation a dream come true!

Our experience was great!!

Clean, great security. Would stay again!

Nice size condo. Great location next to the water park and courts. No complaints at all.

Check in got off to a rough start, however the property owners were extremely prompt in fixing the issue. I didn’t receive the instructions for check in which wasn’t a huge deal. The owner’s responded in 5 minutes of sending a message. The pictures live up to the expectations of what is provided. For a family of 4 we need SPACE, and this offered us just that. Now let’s touch on the amenities, they were beyond outstanding! The pool, playground and waterslides provided our kids with lots of things to do if we were not attending the parks! They also offered other things for example there was a balloon animal time frame, there is food/beverage at the pool and they are super friendly and opened late! Overall, our family was very happy with our stay and highly recommend.

Good location for those visiting Disney, very short commute. The outlets need to be replaced in the apartment as they all seem to be loose/worn out. The bed needs to be replaced as there are very bad dips on either side in the master. Having at least one handicap toilet would be nice, both toilets are the old school round bowls.

Great place to stay

Absolutely great easy check in condo was very nice. Everything was just as described. Highly recommended.

Manager was nice I ad a question he was prompt with getting back to me!!! Whoever the cleaning crew is needs to be fired or held responsible for not keeping his property cleaned. I’ve stayed at this location for 9 years straight and I have never had to walk in the door and immediately start to clean. The unit needs some upgrades. My problem was the cleaning crew!!

Great location

Property was advertised as a condo with swimming pool, except nononevtold us the pool was closed for maintenance for the 4 week duration of our booking. The owner would only agree to a 50% refund and VRBO did nothing to resolve the sitation or offer alternative accomodation. and