Luxury Wyndham Bali Hai Resort

Accommodations were comfortable, spacious and the kitchen was well appointed. The check in involved meeting with the concierge—who was really a time-share sale team masquerading as a concierge—that was a rather unappealing welcome, but the stay itself was great

We had a wonderful stay, we were extremely comfortable in our unit. We received regular supply of towels. Unfortunately we had no wifi due storm and had to goto club house to access wifi. One room had an air conditioner unit but we did not need to use this time of year. We would definitely come back again.

Good property. Neat and clean.

We enjoyed our stay in Kauai. The condo had plenty of space for our family of 4. The bathroom was dirty when we arrived. The master bath/ shower water pressure was not good. Being close to the pool / BBQ area in the evening was annoying with all the noise. Overall we enjoyed staying our stay and would comeback. Just not by the pool.

We’ve stayed here twice now because Princeville is a great area to be in and we have family here as well. This time around the unit we got was quite dated and run down, we paid the same amount for a much nicer unit 18 mo ago. The sofa smelled sweaty and was quite worn down and uncomfortable (wicker) to sit in and so were the 2 bar stools. The dishwasher appeared to be on its last leg but did function. The master bed was hard and the comforter was quite old and worn out. This unit definitely needs a facelift. We still had a good time as we like the property and its location.

First the positives. The common areas, especially the pools are very nice and we used them frequently. And our kids enjoyed the chickens as we ate breakfast each morning out on the lanai. Also, when we called for housekeeping, etc. the staff was responsive. That said, someone booking this property should check carefully and potentially look around for others in the area that might be better. Check-in: We booked through VRBO for this rental. I booked the unit because the pictures showed two bedrooms, with a king and two doubles. When we got there (late and tired), we were told we had a king and queen, which wouldn't work for our party. So we then had to get that changed. The staff worked with us on that, but honestly, the attitude was that they were doing us a favor by making a change. I showed them pictures from my booking which seemed to force the change. The prior booking on Oahu was one of complete hospitality; the first impression here was not favorable. BTW, ours was not a unique experience. We met folks that also had similar issues, e.g. what they thought they booked and what they got were two different things. The Units: What you get doesn't match the pictures. The pictures shows really nice furniture, warm colors, etc. None of that was present in our unit. Again, the common areas are bright and new; the unit we had was old and dated. I think what they are doing is using the same stock photos for every unit online, but when you get there, your unit may not measure up to the pictures. The experience: - No AC. It is not clear from booking with VRBO that this complex does not have AC. If you want/need it, look elsewhere. Our first night, since the unit had been closed up...85+ degrees inside. Awful. - The buildings are laid out such that they face each other...and the sound flows from building to building very easily. Also, thin walls and ceilings. So the experience was noisy and lack of AC added to that. - We had no issue with bugs...until the staff did a preventative spray one day. Then we had bugs for the rest of the stay. - Hard sell to come to their sales presentations. They woke us up trying to sell these. We ended up unplugging the phone at night. Summary: The property is nice looking. But beneath that veneer; it doesn't measure up. I cannot recommend this property and would look elsewhere next time. I feel like a discount is warranted; I didn't get my money's worth here.

Very clean and lots of space for a family of 6. Loved the pool and barbecue area.

Spacious property were the whole family had room to spread out and enjoy our time here thank you so much, Mahalo.

I thought I had done this. My main concern was the lack of amenities- no restaurants and no ac but otherwise it was fine.

The staff were very pleasant and the pool was enjoyable. Everything was clean and in working order. We would be happy to come back.