Luxurious, Top-floor Condo w/ Stunning View of Lake Cay!

Property work very well for us with all the amenities you need to enjoy your vacation. Would definitely rent this property again.

The condo was very nice and spacious and really more than what was needed, but still less expensive than staying in the hotel down the road

Everything we needed. Clean and location was perfect!

The hospitality and accommodations were great! Thank you!

I would have given this condo 5 stars, but had to give it 2 stars because the air conditioner was broken when we arrived. Florida heat with no air conditioner is miserable. Plus, it was exhausting dealing with the management company trying to get the problem fixed. We contacted the management company (Casiola)on Saturday about this, and the problem wasn't resolved until Monday evening. We had to make multiple calls, emails and texts to get this resolved. We asked if they could loan us fans, but no fans. Casiola offered to move us to another condo, but the only two choices they had available were too small for our group of 7 people, or too far from the Convention Center. We looked at these apartments at midnight on Sunday night, but decided to stay in the hot apartment. It was an exhausting two days/nights dealing with this issue. The strange thing is that the management company left us a note on Sunday that said the air conditioner was fixed. But, it was not fixed. I doubt the air conditioning company even came to the unit. It looked like one of the Casiola employees just adjusted the thermostat and left us a note that it was fixed, when it clearly had not been fixed. We had to continue to call, email and text to get a A/C technician out on Monday. Finally, after much badgering, the technician was called again and he was able to fix it by Monday evening (two whole days after we got there). Casiola gave us a small discount ($235.35) to compensate for the discomfort, but the time wasted dealing with them, plus the two nights sleeping in sweltering conditions deserved more of a refund. Air conditioner aside, here are some positive things about the condo: This condo is great if you are going to an event at the Convention Center. We were there for a 3-day National Volleyball Tournament, and our condo was close enough for us to walk to the North Hall. It's a 15 minute walk in the heat, but it saved us the Uber fare and parking fees. Pool area is amazing!. The condo was very large and comfortable. It fit 7 of us comfortably. There are 2 nice living room areas to hang out in, and we had a big dining room table and breakfast bar. Kitchen, bathrooms and living room are nicely furnished and clean. However, the bedroom furniture is dated and the Queen beds in the smaller bedrooms are not that comfortable. The bedroom closest to the kitchen had a bed frame that was so squeaky, it made noise each time my son rolled over.

I will give this the most fair review I can. The good: Location is great. Very spacious condo. Quiet, top floor, corner unit. Casiola management went out of their way to make things right (see The ugly below). Facilities were clean. A/C worked great. Not buggy at all. The Bad: Mattresses on all beds suck. Place needs a deep cleaning. It was clean enough but not really clean. 2 towel bars and 5 towels for 3 bedrooms worth of people. Kitchen is equipped well enough to get by, but not well equipped. Other furniture is tired and not in great shape. The Ugly: Paid extra for early arrival (2:00-4:00) and arrived at 3:00. The people who stayed there before us left the condo completely trashed and the condo and it had not been cleaned/was not ready for us. Moldy food (bread and vegetables) on the counters. Appliances left open. Dirty linens everywhere. Bags of trash in all rooms. Condo must have been empty for several days. Called Casiola several times - spoke to a variety of people who could only apologize and tell me they would call housekeeping, but could not tell me when the condo would be cleaned. They said they would call me back when it was clean. No one ever called about that - ever. Had to drive to the condo later that evening on a chance that it had been cleaned. It had. Still felt compelled to spray the whole unit down with Lysol. In the end, Casiola management did a pretty good job compensating for the issue, our vacation went as planned for the rest of the trip and the condo suited our needs (albeit minus some of the quality/luxuries we're accustomed to and expected) after the bumpy start.

The property was clean and spacious in a great location. A+++

Condo was great! Plenty of room for all 7 in our party. Great location. Close to everything!

Very clean and spacious!

This was great! We will be returning.