Las Palomas Phase II Cortez 507 Exceptional Oceanview 3BR 3BA Unit

Condo was clean and spacious. Check in was seamless. Would definitely book again!

AC is one of the rooms did not work well and was hot. Besides that everything was great

Beautiful condo! Will be coming back for sure!

Overall, the condo and Location was amazing. But I didn’t realize that an outside rental company was managing the property which made it difficult to check in and use the Facility at the property. It made simple things like getting extra towels. charging things to your room very difficult.

We are frequent visitors to Las Palomas, as this has been our preferred property on Sandy Beach since Phase 1 was built many years ago; however, this is the first time we've rented at this property via Casago and there are a couple things to be aware of: 1) Check in is in town, NOT the property. 2) You cannot get towels or charge to your room with the wristbands provided. 3) The Host Fees are incredibly high. This condo is perfectly-sized for a family and the kitchen is well-stocked. The location is fantastic. Furnishings are as-expected. The maintenance issues we encountered (wi-fi issues, the leaking refrigerator in the suite and the leaking toilet in the hall bathroom were immediately addressed by the property manager), but if you're traveling with kids, you should know: 1) The remotes for the TVs in all the bedrooms DO NOT function with the streaming services. We bought the only Roku we could find in Rocky Point to pass between the kids so they could stream on the bedroom TVs. 2) There is NO wifi service in the guest suite. You will see a router connection dedicated to that suite, but don't waste your time with it - it is not connected. 3) The living room TV does not stay connected to the internet and the only TV with streaming will go down. You'll have to call the property manager to get it reconnected. The wifi and streaming issues were not a big deal to us parents, but the tweens and teens were annoyed, which annoyed us. Just be aware so you can prepare.

All was great, maybe just the fact that you have to go elsewhere to do the check in and some employees at the Resort where reluctant to assist as soon as they saw our bracelets this was mainly in the reception down at the pools staff was great. Otherwise all went smooth we did have to can for the air-conditioning and that was promply taken care of. Overall we loved the c9ndo and the space as well as all the thoughtful details whereluassistance as soon as they saw ou