Kaha Lani #121, Oceanfront, Steps to Beach, Sunrise Views from Private Lanai

Hard to say if it is neglect on the part of the owner or poor management by Garden Island Property Management Location was great, but unit was not clean and very dated.Unit wasn't cleaned when we arrived very late on our scheduled check in day - it was forgotten about by the property management agency. They did try to come first thing the next morning after we contacted them to clean it and gave us a small refund as well as complimentary mid week clean - which I would highly recommend NEVER paying for - all it is is them dropping off clean towels they never did replace the dirty sponge that was left from the previous occupants that we were supposed to use to wash dishes - who knows how old that was We could not use our lanai due to the amount of chicken poo on it and it was not cleaned up until we complained about that mess we stayed at this unit for 10 days and it would have never been cleaned if we had not said anything. The owners need to take some interest in this property - it is so dirty the hide away bed has not been cleaned under in I don't know how long there is so much filth in between the cushions I wouldn't want to sleep on it. The electrical plug in the bedroom is dangerous - it shocked me when I tried to plug a cord in and there are spider webs and fly poop all over the walls. The unit needs some TLC and upgrades - NOT WORTH THE MONEY

the property was exactly as pictured in your catalog....we loved the breezes that continually cooled us off.....and the sound of the ocean just outside was so calming. We loved the privacy of the unit, parking was ideal for handicapped, and a week w/o towel or bedding service worked out very well. Well stocked kitchen, we would love to return.

Beautiful property, just as advertised.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place. We loved the location. It was convenient for getting to the North or South shores! It was nice having our own little private beach area, along with the option to walk down to the lifeguard watched section.

Rating Details: The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I was surprised by the condition of the unit, the furnishing, the lack of cleanliness of the unit and the extremely pesky chickens on property.The unit itself was older, musty and not many things updated (only the microwave was new).Thing were rusty to an extreme degree-refrig door, every single kitchen knife, even the lamp in bedroom had large solid areas of rust. Unbelievable no updating. Dust and cobwebs in the unit upon arrival. Thick white dust on bedroom and living room lamps. Salt and sand on all living room surfaces. The chickens poop all over the porch and chairs outside the unit. Gross! I would not rent again. Security patrols consistent at night as lots of homeless right down the road. The pool and landscaping on property are both nice but don't make up for all the cons. And the unit is stifling hot when wind is not blowing-had 2 huge fans on the whole time we were there, bdrm is in the back with no tradewinds coming in.Cannot swim in the water outfront-too rough so you have to pack out to another beach. Urgh, didn't know all this or we would have cancelled staying here for sure.

Accommodations were as portrayed. Had all the things you need, no grocery shopping to fill gaps. Even had a pair of scissors. Had beach accessories and a cooler. Condo grounds were plush with tropical flora. View was outstanding.

The only thing going for this place is location. The unit has a nice view of the ocean But, it’s dated and it needs to be updated. It stated no AC but at least put in extra floor fans. When we arrived it was like a sauna with one small fan in the bedroom. There’s ceiling fans in the living room and bedroom but they do nothing. We requested a 2nd fan which was dropped off the next the day. The outdoor furniture needs to be replaced at least the lounge chairs. They were torn and dirty. I’m not sure why this place received exceptional rating it’s no where near that. I almost injured myself twice from a sharp rusty metal portion of the bottom of the bed. I think another reviewer mentioned this. The appliances need to be replaced. The coffee maker is about 10 years old. A new coffee maker doesn’t cost much maybe $15 at Walmart. This was a Mr. Coffee maker. Also they only provided a 3 & 1 shampoo/conditioner/body soap . They only had 3 towels for 3 people for a 5 day stay. Unacceptable! The main thing folks need to know about this unit is the cell service is terrible. We requested a late check out since our flight was not until 10pm. They granted it for an additional hour to 11am. As we were in the process of loading our car we got locked out. We used the key code to enter at 11:02 am it would not work. This needs to be communicated to the guest. If we would have known we would have had a person stay behind to ensure we were not locked out. Terrible!!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This unit is in a convenient location easy to get to hikes and water activities with a minimum of traffic. The only issue was noise from the people staying in the upstairs unit.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The location was great and the room was very clean and had everything we needed.

Castle staff worked with us to iron out a few issues that arose. Property was beautiful.