Iron Horse North - Luxury in the Northstar Village!

Meh. The condo is clearly ONLY used for rentals, it is tired. Also very poorly equipped kitchen (no can opener, crappy pans and tools, no extras like aluminum foil or Tupperware or anything, just to start). Furnishings/bedding outdated and could use a refresh. Not convinced duvet covers cleaned every time. Outdoor light that is not controlled in the condo led to a lot of light through the blinds (no curtains). Screens don’t fit the windows so bugs get in if using windows. No overhead lighting, minimal space lighting, lamps not connected to switches. Pros: large space, large kitchen, good AC system, clean bathrooms, good W/D (though very limited detergent provided).

The condo was beautiful, very well appointed and I liked the ease of parking underground. However, the twin bedroom was freezing. Both the Truckee Vacation properties and the homeowner's group sent service men to fix it but the dial kept resetting itself so it was cold our entire stay. We used a space heater but the twin bed next to the window was still cold and the other one had constant cold air blowing on it making it too cold to sleep in. My adult son had to sleep on the couch instead. The condo is very dim at night as there are only soft light lamps-no overhead lights except in the hall and kitchen. The neighborhood association was very nice to deal with but the Tahoe Truckee Vacation Properties was difficult to understand and seemed to read everything from a script. On one of the days the fire alarm went off in the entire building but the Tahoe Truckee Vacation Properties kept saying they would send someone up to our condo to fix it and could never grasp it was the entire building and nothing to do with our condo. Another guest said the neighborhood association turned off the alarm but we have no idea what caused it. The owners have provided a beautiful place to stay and I would stay there again if the cold issue in twin bedroom were corrected.

Great but loud location near turnabout

The check in process was pretty easy, the place was outdated though, sink in kitchen leaked, utensils very worn and outdated. Bathroom toilet running constantly. The place just needs to be updated.

Can’t beat the location especially with small kids. Our only complaint really has nothing to do with the condo itself. Bring ear plugs if it snows. The snow plows work ALL night long! We would definitely stay here again!

We were a bit surprised by the quality of this rental. We paid top dollar and expected top quality from those everyday items like towels, sheets, pillows, and kitchen items but we felt that these amenities were poorly equipped, especially in the kitchen.. There were no bathrobes to go to the pool / hot tub. The hot tub wasn’t well maintained, the couches were faux leather (plastic) which again surprised us because we were expecting ( from the photos we saw on line) high quality leather. Bathrooms didn’t have soap or shampoos and the towels were thin and could easily have been upgraded. The cupboards that had the linens were messy and we found additional pillows without pillows slips lying on the floor. That was also troubling for hygiene reasons. Also,the ski hill was closed on Thursday but we were not apprised of this situation so we had to drive elsewhere to go skiing. Checking in was very efficient at the front desk. When clients come to a vacation place, they want to leave feeling they got a very special lodging experience but it was disappointing to stay in a rental that clearly needs upgrading and attention.

This property has a great location and space however it is showing a lot of wear. We stayed in the same condo 2yrs ago and it was showing the wear and tear then so I was surprised it was it was in the same condition this year. The couches need to be replaced as well as the carpet. The bedding and blankets in the living room seemed to have not been washed in a very long time. There were 3 bathrooms and no extra tiles of toilet paper or trash bags. We did call and they were prompt to bring some so that was good. We were told the check in time was 4 and when we got there and got the keys the cleaning crew was still there and was not done until close to 5. In the book inside the condo with information is it Says check in is at 4 as well. Overall it is a nice condo could just have some updates and it would be nice. Thank you!

It is an older property, some minor issues with sheets having stains, shower stall needed to be sealed, and unfortunately the refrigerator wasn't working upon arrival. It took the property management about 24 hours to get it repaired. It snowed the night of our arrival, which was beautiful BUT the location of the apartment was over the parking lot so heard the snowplows going throughout the night. Otherwise, a perfect location to access the lifts, eateries, bars, ice skating, lift to the Ritz Carlton, had a lot of fun.

The location, cleanliness and access to the property made our ski week amazing. It was everything as advertised and the service was solid. We highly recommend it for families.

The master bedroom was freezing and we could not get the temperature up no matter what we did. The sink was backed up the entire time, the unit was not clean and there were stains all over the carpet. The TVs are more like computer monitors, and use old technology so difficult to hook up video games for teens. The pots were dirty, like someone just put them away after using them without washing them. We really enjoyed the location, but would not rent this unit again.