Gulf Place Caribbean #109 - Gulf View, Pool, Tennis, Shops, in Santa Rosa Beach

Rating Details: The property manager was very helpful. The vacation rental was clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Shiree was very helpful to find a Last minute rental for 5 mights. The one bedroom was ok. This unit needs a good spring cleaning. Dirty rugs.paint is coming of cabinets like a wall paper. Needs complete paint job .walls and cabinets. Stove eyes broken , blinds needs repair. Great location to the pool.just steps from porch.

We booked this property last minutes. It was a very smooth transaction, and checking in was seamless. The location of this unit was unbeatable. After many years of vacationing in 30a, this was one of the best. If you have small children, the access to pool and beach is very convenient. The unit has not been recently updated, but it was fine, and we will book it again without a de one thought. Also, convenient to restaurants and attractions.

Consistent with listing

Stay in 30a area several times a year, the location of this condo in relation to restaurants, shopping, pool and beach access is great, the condo itself is in poor condition, our kids could not sleep on the top bunk because of the side rail broken, dishwasher was not working, poor WiFi, during the storm with young children wanting to watch tv proved to be challenging due to the streaming service being slow to download, only 1 remote for the 2 very small televisions, would not be an issue if not for our young ones. On a positive was the kitchen had everything you need if cooking yourself.

We love Santa Rosa, and we've stayed at Gulf Place many times. Always in the Cabana building, and always a great stay. This was the first time staying in the Caribbean building. I've never had to leave a negative review, but needed to say a few things about this unit. This unit is managed by a company, and it was not a great experience. The listing said Check in after 5:00 p.m. (which seemed very late), and check out by 9:00 a.m. (seemed very early). Our first night there the toilet backed up which I had to plunge. A piece of the ceiling fell on my daughter's head while she was in the shower, and the tub took 10 minutes to drain. I opened the drain to find it completely plugged with hair which I had to clean out myself. It was absolutely disgusting! I emailed the company to tell them about this and also that there was no dish soap, and I got no response. I then emailed again to tell them that there were some bulbs out and asked if they managed the unit above because the guests were so loud! They came to replace the bulbs, but still no response to my emails. I emailed them a third time to ask for more toilet paper. They left me a voice mail saying that they only provide the first roll which was already partially used. So 5 nights, 4 guests they gave us one roll of tp that was not even new. She did say they talked to the guests above and asked them to try to not be so loud but it didn't do anything. The day before we were supposed to check out I called the office to ask for an 11:00 am check out. She said sorry, we can't. I then told her that I was the one who cleaned the disgusting drain of other people's hair and didn't even get a response from them apologizing, or even a thank you. I said that we paid a lot of money to stay there and cleaning the drain was not what i paid for. Told her i saved them a visit from a plumber, so maybe they could show some good faith for that and give us an 11:00 check out instead of 9:00. She said check out was 10:00 then put me on hold. Came back to say sorry, we can't do 11:00, it's a turnover day. 10:00 check out. I was very surprised that they didn't accommodate us after what I had to do with the tub. We left the place by 10:00 and went to the beach for a few hours. At 1:00 p.m. we were packing up to head home, and I was curious to see if they cleaned the unit. I looked inside at 1:00 p.m. and it was NOT cleaned yet. 3 hours after we checked out! Not great customer service.

We really enjoyed the location to the pool and beach access. The property is centrally located to restaurants. The only downside of the rental was the master bed was extremely uncomfortable- so much so that my husband and I took turns sleeping in the bunk beds. Desperate need of a new mattress!

We were so thankful the condo was ready for check in before expected. It is so convenient for our young family to be close to the pool and within minutes of the beach. There are so many great shops or restaurants within walking or biking distance. This was our 3rd time staying in this particular condo, and it is the perfect place for us!

Unit was ok. Blind broke in door out to the patio. Vents in living room and kitchen rusted. Cabinets in kitchen front of a drawer chipped. No flat oven pan to cook on. Liked the location to the pool and beach

Property needs updating bad! Not enough towels left for the kitchen or the bath- The dryer quit working 2nd day in and was not fixed before we left. The vinyl flooring is separating everywhere- Cookware and utensils could be better The master bed needs updating The blinds on the patio were broken and the patio door needs to be replaced and I think the handle is on backwards - I don’t think it would take much if someone really wanted to get in.

This is our 3rd time staying at this property. We love the convenient access to the pool especially with toddlers. The property was clean. Some of the outlets do not hold the cords or work, so check the outlet before you think you're charging something. The rental chair companies are taking over the beach access that is available to Gulf Place and have the right to move directly in front of you per their contract with Gulf Place. If this is the case, I believe Gulf Place properties should include the beach chair rentals in the rental agreement. We love staying here though, and we're already looking forward to next year's vacation.