Family Tides - Village at Blue Mountain - 4 BR/3 BA - Sleeps 9

1-Star Review: Extremely Disappointing Experience at Family TidesCheck-in was a breeze, and the Coastal Dreamin’ app was easy to use and well designed — but unfortunately, that’s where the positives ended. The property may have appeared tidy, but it was far from clean. Within hours of arrival, we discovered both live and dead roaches in several areas, and despite multiple housekeeping and maintenance visits, the issue continued throughout our shortened stay.Requests to speak directly with someone were ignored, and everything had to be handled by email. A personal call or visit from management would have gone a long way in showing concern. Instead, we were only offered to vacate early for a partial refund, which we eventually received after following up several times.Additional emails sent afterward went unanswered, again highlighting poor customer service. It seems this company values bookings more than guest experience.

Overall a great week. Good location next to coffee shop, icecream within biking distance to beach. pool and gym were nice. Only recommendations would be the bunk beds are uncomfortable per my boys, battery needs replaced in smoke detector.

Amazing stay! Had the most glorious time in the condo here, everything was perfect, amazing beds! Amazing area! Amazing place overall, nothing to complain about. Just perfect!

Excellent!!

This accommodation was a perfect fit for my wife, me and our 3 boys. They each had their own room and plenty bathroom space too. The pool complex was great and we were just a short drive to Blue Mountain beach. A fantastic spring break!!

The property was clean the email instructions were straight and to the point my family felt safe and comfortable and I would highly recommend this property to anyone which I will do again period!!!!!

Ideally located, quiet, clean; had everything we needed. The temperature distribution was uneven upstairs too hot could've improved. Fans helped. Overdose GREAT!! will be back!! Thx

Overall everything was great. The only thing is the mattress are the bunk beds and upstairs beds needs to be replace. They are really worn out. Also need closet space in the bunk room to hang your clothes up. Otherwise all was good. Thank you

We had an awesome vacation, we'll be using this company again an I think my niece left her jacket behind the door in the upstairs bathroom it has her driving license in her jacket. Thanks again for a beautiful vacation.

The property was very nice, clean, and spacious, we really enjoyed our vacation.