Family Friendly w/ Suncadia Pool Access

we arrived to a condo that was incredibly warm and stinky. we called maintenance and they wanted us to sleep through the night there while they tried to fix the A/C - we had 4 teenagers with us. it was miserable and we unpacked just to repack bc finally maintenance put us somewhere else. it made for an absolutely exhausting trip.

Nice place, came with access to pools so that was awesome. Nothing negative all positive.

We love the location of the Trailhead Condos, and this unit fit all our needs!!

A/C wasn’t working well. Owner and Suncadia made attempts to fix, but were unable. Some restitution was provided. Had pretty much everything needed, but nothing more. A couple of spices for cooking (no salt). Not really complaining, but not blown away.

Overall the room was well laid out and clean. However, carpet and furniture was pretty worn (stains, etc.) and need of updating. Nice kitchen and laundry unit. My wife particularly liked the heated tile floors. The biggest down side we had was that no where was there any communication to us from point of booking up until our stay that they are building next door to our lodge/room (big construction zone) nor was there any reduced rate for this. The construction was noisy from ~8:00 a:m. forward plus there was constant dust blowing around which made sitting on deck or swimming in the pool not enjoyable. The resort overall is nice and laid out well for the large number of houses, condos, etc. We have stayed and many resort locations and this one is nice, but a bit pricey for what you get. With all of this considered we would stay here again under right circumstances.

Nice location, lots do to and not enough time to enjoy it all

The condo was nice, comfortable, clean, and check in was easy. However, the television is all online streaming and there were repeated problems with the wifi kicking out and the television in the main area would need to be reconnected. At one point, it would not reconnect and we needed to call the property manager to come look at it. Property manager took a really long time to get ahold of and then once we received a response, it was quite a long wait before someone came to fix the wifi problem. Other than that, we really enjoyed our stay and the condo was very comfortable, clean, and nice.

We had our 3 adult children and my husband and I stay at the condo. Plenty of space and sleeping abilities. Very pleased and will stay again.

When you charge luxury rates, then at least basic cleanliness and amenities are mandatory including clean sheets on the beds, a well stocked kitchen and a functioning ice machine. None of which was true for this rental. There were human hairs in the bunk beds. It was gross. Similarly, my eyes itched and my dust allergy was triggered which is a clear sign that this unit is not regularly vacuumed and dusted. Again-gross and unacceptable. The ice machine also was not working and the unit lacked basic amenities so that we could cook our steaks for dinner. It is expected that when you rent a high end unit all the tools for preparing a normal dinner should be available. They weren't. We love Suncadia and the layout of this unit is great but the rest left much to be desired.

This is the “easy button”. Showed up and everything was as advertised. Easy check in and out. Clean and felt new.