Emerald Waters #104 | Near Beach, Tropical Pool View + Resort Amenities

We had nothing but problems during our stay. Our back door didn’t work, the tvs didn’t work, the doors, barely shut, the front door beeped all night long and unlocked and locked. We had maintenance there three1st time maintenance came. We specifically said we wanted to be there because we had a lot of stuff in the room and they came without our knowledge when we weren’t there and left a ginormous mess all over the floor with insulation and didn’t even fix the problems. Then we had another maintenance worker come they stepped on our luggage left muddy footprints opened up all our blinds so everyone could see inside our room and everything that was in it. Would I recommend staying here no. Our vacation was ruined by this place. We never had an issue before with Vrbo.

Emerald waters is our favorite location to stay at the beach. We love the location and neighborhood. We had a good stay, with no problems.

Clean condo very close to beach.

Great time but dated property and

We had a great stay. We would definitely come back to this condo. We loved our vacation at this condo

Relaxing.

Our experience was very positive. We had immediate response from property management services prior to and during our stay. They responded very quickly when we reported some concerns with microwave being broken upon arrival and a few light bulbs that were burned out. The condo was very clean upon arrival. Only thing it needed that we didn’t have was full set of steak knives. My husband cooked steak for dinner and could only find 1 knife. Also, would’ve been nice if a few more items were provided for guests such as garbage bags, and extra toilet paper. Loved the condo location, very close to beach. Looks like the kitchen appliances are due for replacement… broken microwave, broken buttons on refrigerator, loud dishwasher…all very outdated. All in all, we were very comfortable and enjoyed our stay. Would recommend to others. Thanks

Broken and missing floor tiles. Broken cupboard doors. Missing grill on front of microwave. No toilet paper rod on holder in bathroom. Dirty rugs in bedroom, only one fork in silverware door when we arrived. Kitchen light didn't work. Plus others items

Some minor imperfections. Nothing too fancy but had everything we needed. Great location. Would definitely stay again

We had no ac for 4 out of the 5 days we stayed. It took 48 hrs for someone to even come look at it and another 24 hr before a Manager would even call me back. It was labor day weekend, we couldn't go anywhere else and since we stayed we were told they couldn't offer us a full refund. First vacation without my kids and by far the worst. We flew in and didn't rent a car because the location was right on the beach. Couldn't change our flight home or we would of left. If you want good customer service and someone that's going to make sure your rental is in good shape, DON'T rent from Southern Vacation Rentals.