Elegant 2nd Floor Condo at the Sapphire! Resort Pool, Hot Tub, Spa, Movie Theater & More!

We have wanted to stay at Sapphire many times over the years because it looks very nice and clean with a fabulous pool. We walked into our room and it smelled like someone dumped a bunch of cheap lemon cleaner and bleach in the room. I had to wait a bit to occupy because it was so bad but I thought it was at least clean. Very quickly though, gnats started coming out. When you sat on the couch, they would come out. In the kitchen, in the bathroom, everywhere. I can’t tell you how many I killed in four days. Maybe the prior tenant had something ripe or never took the trash out but it grossed me out. The bed frame on the master bed was broken upon arrival too. My husband attached the headboard the best he could so the squeaky mattress would be flat at least. The view was lackluster but that is just because of its location in the building which we knew upon renting. We never got the cable to work in the living room. The elevators take an unusually long time considering its 2nd floor and was never busy or full of people. The elevator in the parking garage was also broken. Our room key had to be reprogrammed at least 4 times and we weren’t putting it in a wallet or next to electronics. For the front desk, you’d get a different answer within minutes depending on who you asked (about parking situation, movie theater availability, etc). Overall we just were not impressed for the price.

Quality,cleanliness,great environment and close to great bars, eateries, etc...

Nice clean unit. Staff are friendly. SPI was outstanding to deal with.

nice property but zero amenities other than pool. cleaning fee was ridiculously excessive. leasing agent SPI rentals non responsive.

Overall we had a very bad experience renting out Sapphire #201 due to the Health Hazard Conditions of Electric Grill in the balcony after being poorly cleaned. As a result, we were not able to use it during our rental stay at Sapphire #201. Also overall poor maintenance of the Sapphire #201; and, the sleeping accommodations for 3 adults and 3 children were not adequate; Sapphire #201 had 2 bedrooms with 2 beds and one not comfortable sofa. In summary, we were charged a high hefty price for renting an unit that did not provide the expected value to us. I would also like to know why we were charged $190.00 fee by VRBO besides a total of $1,689.91 charged by SPI Rental; $1,029.37 - Rent; $415.00 (Cleaning Fee, Travel Insurance, Damage Waiver, Reservation Fee, Pet Fee and Wrist Bands); and, $245.54 (Hotel Occupancy Tax)

We rented this condo from the middle of January until the end of February. It is spacious and has a limited view of the ocean. SPI Rentals informed us of the construction on the pool 2 weeks before our rental started—too late for us to back out. The concierge told us that the construction was announced a year ago. Additional issues were —the dryer is toy-sized, the few towels provided were almost rags, and the kitchen had no can opener, cutting board, and only 3 teaspoons. On the plus side, the wifi is excellent, the bed was comfortable, the Aveda Salon and Spa downstairs is great, and the gym is well-equipped.

Really enjoyed our stay. Just wanted to point out that ice maker wasn't working as well as the jets in the tub. Also one of the chairs outside was unusable. Again really had a good time.

The Sapphire is a great place. The pool is wonderful. Staff helpful and friendly. Staff would see you at the pool and ask you how are you enjoying your stay .SPI Rentals are easy to book through and very nice when I went to the office.

Condo very nice and clean! Pool amazing! Staff very friendly

The Sapphire property is amazing! We have stayed here before but was disappointed in this unit. It is a nice big space, but needed repairs. The chain on the living room shade broke the first night and never was repaired. So, we did not have a view of the ocean for the entire stay. The balcony had a bit of a view but the furniture was so dirty and rusted that we didn't want to be out there. The bedding was old. Would not book a stay in this unit again.