Cozy Lower Level Cabin-Style Condo on Sugar Mountain

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect location, walk to the slopes. We've been coming and staying at different units in the Timbers for the last six years. This unit was great. It seems as if the kitchen was recently renovated, which was very nice, but dark with only one dim light in the ceiling. We were able to move a lamp from another location onto the kitchen . The only thing that we felt was missing was a coffee table for games and puzzles etc. There is a very large kitchen counter, but there is no table for eating so a coffee table would've been nice. The only issue was the fireplace pilot light did not stay lit. I called after hours and they sent a very nice man over who said there was a part that was cracked that was preventing it from staying lit and that the owner would be contacted so they could send someone out to replace the part as soon as possible. Luckily he was able to rig it somehow so that it stayed on temporarily because the temperature dropped to 13° that night. He said it could go off at any time but luckily it stayed on. Nobody ever came and they didn't call us and let us know anything. Hopefully they were able to get that fixed for the next tenants. We would definitely come again!

Had no communication from the agency or owner until around 2:00 on day of check in, and I initiated it. Asked if unit might be ready early and they said yes! So we got there and received no code by 4. I had to call 3 times to finally receive the code by about 4:35. Just not at all what you’re looking for after skiing all day, with three kids, etc. they said they had 58 check ins that day which I understand but the reservation is for 4pm. Once inside, greeted with a dishwasher broken sign and instructions to hand wash dishes. Great but there’s no dishwashing soap (makes you wonder about cleanliness of dishes we had to eat off of). Tv situation is terrible. Really old “smart” tv in living room. Couldn’t add YouTube tv or any other app to it. TVs are like 200 now. Updating would be easy. Broken closet door downstairs barely concealing wadded up old blankets and pillows. Trash and food behind furniture in bedrooms. Leaky faucets. Bathroom in need of serious repair. I imagine it’s tough to keep these places nIce with all the snow and ice being tracked in. We were super careful and luckily I keep beach towels in my truck that we put down. But if you’re going to own and rent these units you have to keep them up. I would skip this one if I were looking to rent at Sugar, and I don’t normally do that to owners of rentals.

Close to the slopes but very quiet. Sad to see all the damage from the hurricane but other than the parking congestion the property was fine. Nice rental, I’d rent this property again.

Was a neat and cozy place very flexible with changing booking due to unforeseen circumstances

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Steps were pretty rough getting down to the unit. I can only imagine if they were covered in snow. Spiral staircase inside was pretty rough too. Kids were scared to go up and down it. Otherwise, it was a great place. The units could be marked better. It took us a while to figure it out. Getting to and from the shuttle bus wasn't easy carrying skis and poles and in ski boots. Kids struggled with that.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: I had a great time place was peaceful and quiet

Rating Details: The property manager was adequately helpful. The vacation rental was clean. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The numbering system has always been poor, but after some hunting we found the unit. Having no hot water was another issue. A few hours later we got a return call and found the value. The unit is older, the wifi (and TV) were spotty, and the 2 forks isn't enough. It was okay for what we needed which was a place to sleep and shower.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was somewhat unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We booked two condos side by side, paid in full months prior to arriving, only to find the largest condo had been sold and rented to someone else. My family ended up being 10 minutes apart, which was not convenient or what we paid for. Timbers 13 was extremely nasty, we had no TV remote for the first 24 hours we were there. I would NEVER recommend this property or rental agency to anyone.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very good stay. Would recommend adding a toaster to kitchen appliances. The house had a damp aroma which affected my allergies - not sure that could be helped. Other than that, everything was good!!! Very accommodating for our needs.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay was good. Space was clean and as advertised; it was hard to find our unit at night - lighting and signage was poor; need to upgrade cooking utensils; convenient location to area attractions.