Charming Napa condo with 3 beds, garden view at Silverado

Great location. Very clean and comfortable!

Everything was clean

Overall great. Living room TV terrible pictue. Constant pixeling. Other TVs were fine.

Other than having trouble with the lock box, check-in was easy. We did not use the large appliances other than running the dishwasher at checkout. The coffee pot was good. Refrigerator was clean.

King bed was hard, horrible, and concave in on both sleeping sides. Hand down the biggest complaint. Probably a decade old and so uncomfortable. And I sure hope you like waking up with the sun! All windows have the most paper thin cheap window coverings. The bathroom fans make HORRENDOUS noises when turned on and the light flickers when you shower. The internet wasn’t working upon arrival and fixed up is spotty at best… download/ upload speeds are atrocious. TVs are from 2010 and “DirectTv” is from the resort miles away; single channel flipping no guide. Tennis/pickle ball courts?! Yes! Equipment for travelers to utilize? NOPE! It’s BYOR (bring your own racket). Pool doesn’t open till Memorial Day. By “Zen garden” it’s actually spider infested furniture DISGUSTING and covered in dirt, bird poop, pollen, etc. The iron in our unit was broken and spewed water everywhere ruining clothes. No full length mirror at all just the countertop mirrors in the bathrooms. The close up mirror in the master bathroom the light doesn’t work. 4,388 was an insane price for four nights. And this may just be how Napa is; pay a TON of money for very little… insanity! Just spend the extra cash for the resort. You won’t regret it.

We had booked this place to celebrate my 50th bday with 4 of my friends in Napa. We all traveled across the coast. As we arrived the instructions on how to open the main door were not clear. After 3 phone calls and losing another 40 mins after 6 hrs flight was not what we expected to start the trip. In fact after our feedback the property manager updated the instructions. Next morning we were looking to cook breakfast and head out early. The cooking range was not working. We lost 3 hrs till it was repaired, and ofcourse we were hungry. We could have booked hotel rooms but we chose this luxurious place for convenience and to experience living under one roof. The property manager offered to bring some fruits and even give us some credit for this inconvenience. Instead we got a cheese cake and tarts which none of us wanted, given that there are 3 grocery stores and even Whole Foods from where the cake was purchased, bringing fruits wouldn’t have been difficult. We stayed for 3 nights and after I reached home I asked the property manager for credit through an email. When I got no response, I called her and she behaved as if I was being unreasonable after what she did for us and very surprisingly she hung up on me!! I what to share that you lost not only one customer but many customers. We were not unreasonable in asking this. On the day of our arrival and also next day we had to delay our dinner and lunch reservations. We started our trip on this bad experience.

Such a beautiful property and perfect location to maximize visits in and around Napa area

On paper the place is nice. Location is wonderful. However the heater doesn’t work. Avg temp at night was 65-68 which is too cold for myself and my elderly mother. There were also 2 small cockroaches in the master. I contacted the property manager who couldn’t get anyone to fix the heater until after we left. She also accused me of basically implanting roaches in the unit. Strongly discourage staying here until the issues are resolved.

Place was extremely dusty. Besides that it was a great location.

Good size for 5 of us. It could have been cleaner - outside was dirty & so was bathroom floor. Windows were messy. Otherwise OK Too bad pool was closed and it was over 100 * for 3 days! We had a good time!

Place was very comfortable location was great! Would definitely go back again. Thankyou Thankyou!

Condo was a perfect welcoming place for our family to stay while visiting us in Napa.