BEAUTIFUL BEACH FRONT 3RD FLOOR CORNER UNIT!BCH SRVC INCL!!

I would highly recommend this place. Everything was great!

No ac and service folks could not fix. Elevators slow to nonexistent. Had to use stairs. unit smelled. 1 stool was broken upon arrival. Lobby or main entry was under construction. Patio had m&m,s stuck to floor and couldn’t be cleaned. Overall, unit was dirty and needs to be renovated. Beds had foam rubber on mattresses and sheets didn’t fit. Temperature at night in the coolest part of the unit was 79 degrees F. Needless to say my guess were miserable

The moment we walked in there was a moldy smell, so we went and bought lysol to wipe counters, doors and bathrooms down, so we spent the first day cleaning. We had planned to spend Saturday watching football game's and eating in but found out none of the 4 TVs worked. So instead we had to find a restaurant to sit in the watch our teams play. Room had plenty of room it just wasn't the welcoming experience we expected

Check in was easy but I didn’t recurve an email or notification of registration needing to be done prior to arrival so it cost me $75 for late registration. Only negative part about process.

First of all the entire resort feels and SMELLS like a giant motel. The restaurant within Tidewater is small and not clean. All of the pools were filthy, the elevators are useless we had to take the stairs every time other wise you’re waiting 20-30 minutes for an elevator. The beach is extremely crowded since the resort is so large. As for the actual condo, as soon as we walked in it smelled like garbage and sewage. The flood made your feet turn black no matter how much we cleaned them, the tubs were so dirty we didn’t even let our toddlers take baths they had to shower, the living room rug was so dirty that we just rolled it up and didn’t use it all week. There was makeup smeared over the counter and floor in one of the bathrooms, it was clear that the place had not been properly cleaned in who knows how long. We absolutely will not be revisiting the Tidewater!

My family and I were not impressed. For the amount of money we paid for a 5 night stay we were expecting a much cleaner and efficient condo. The only nice part about the condo was how close it was to the beach. The pool area was nice as well. Shortly after checking in we had a maintenance man arrive to fix the kitchen faucet which I’m assuming the family before us reported an issue with it. He “fixed” it and left. Later that night when filling a pot with water, the water pressure was super low and then water starting coming from underneath the sink on to the floor. We called the maintenance line only to reach a voicemail. We spent our first night washing dishes in the bathroom sink. We noticed under the sink a hose attachment was loose. Fixed that and every thing was good until the garbage disposal started leaking. We stopped using that side of the sink. Next morning the dishwasher started leaking. We eventually had to wash dishes by hand on the one good draining side of the sink. Not what we had in mind for what we thought would be a relaxing stress free vacation. The bathroom tubs were filthy and would not wipe off. We had a baby that we had no choice but to bathe in these tubs. Our feet were black in no time from the floors and the baby’s knees were dirty from crawling on the floors. The area rug in the living room was so mangy and needs to be replaced. Lots of dirty areas throughout. Thankfully we were only on the 3rd floor because the elevators take forever!

Our only complaint was the AC was not cooling the first two days but after we called they sent someone out next day. After that all was great. We will be back. The place was great

The condo is located in walking distance to many restaurants and Pier Park which we loved. The unit being on 3rd floor was great because we could choose stairs when elevators had longer wait times. The layout of condo was great for 9 guests, very open floor plan with a sectional and other seating as well as a stunning view! My complaints are with AC unit, leak under sink, not TV connectivity in any of the rooms but living room and ridiculous pathing in parking garage. We read reviews prior and there were countless AC complaints so there is ZERO excuse for owners and management company to replace at this point. Outside temps were in 40-50 at night and AC wouldn’t get below 75! I can only imagine trips ruined during heat of summer. The garage was packed with little parking at night after dinners out. They should assign pathing spots to units to prevent this! They also constantly are cleaning and taping off large amounts of spots to further the issue. Our 18yr old daughter parked in a spot that ended up being a tow zone spot and got towed which cost us $300 and a day of our vacation to salvage. We will not rent this unit in the future unless it clearly states a NEW AC INSTALLED.

The condo was very spacious with great view of the beach and the pool. Perfectly located!

Elevators were slow. There are 30 floors with not enough elevators. There were even signs posted telling you to plan your vacation days around the elevator high traffic times. Average wait time for us was 20 minutes (and we were on the 3rd floor.) Most of the time we took the stairs, but you can’t do that with a wagon loaded with your tent, beach chairs, cooler, etc. The unit also had a terrible odor. We found the cause in the hot water heater closet. There was a leaking pipe with a bowl that had been placed underneath it. The bowl was overflowing into a plastic bag (which was also placed under the leak) and had mold growing in it. I reported it to the rental company and they sent someone to check it but did not repair it. We had to empty the bowl each day we were there. We had two young children walking barefooted in the unit. Within thirty minutes, their feet were black with dirt from the floor. I don’t usually write negative reviews, but I wanted potential renters to be aware. Hopefully the property managers will ensure the leak is fixed and the floors are clean. Not sure what can be done about the elevators. My sister’s family had a better experience in their room, but they were also highly disappointed in the elevators.