5 pools and tons of activities | Las Palmas Family Resort Condo | Great Value | Fast Wifi | #1508

We loved the kitchen amenities, The deck to eat breakfast on, The cleanliness.

Adequate and convenient while playing in the Huntsman Games, but would be vastly improved with some updates. Communication with the property manager was good. We were disappointed that there was no comfortable seating on the balcony to enjoy the view and no outside grill.

Property seemed as if it was not cleaned prior to our arrival. Also, the electric was odd as we could not run the ceiling fans without two others lights on.

Worked great for us. Easy access to pools and easy access to the city. Will stay again.

On the day of check-in I attempted to contact the host for instructions letting them know I never received them, never heard back, VRBO support tried contacting them and got no response either so I had to make other last minute arrangements for the week. Finally got an email at 11:17pm that night saying I will receive a text message for instructions, searched for a text message to find out that it was blocked by my phone as a potentially dangerous message. Since the host doesn't send instructions via email or through the VRBO app, nor do they seem to be available after work hours (seems to be a property management company vs.an actual owner) we had no way of accessing the property. Even though the host was informed of the situation that happened they refused to refund the expense. So not only did I pay for the VRBO that I didn't get to use, but also had the additional expense of having to book other arrangements for the week. This was a very expensive experience to ultimately learn that this host doesn't care whatsoever about the end customer that books, they consider the owner of the property their customer. Please beware if you have any issues, it's unlikely you'll be able to contact the host immediately for any emergencies, they only send check-in instructions via text message, and VRBO support is helpless in this situation because the host gets the ultimate say in how to handle the situation, which ends up being in the best interest of the property owners wallet.

The area was a good starting point to leave from and easy to find. The pools have weird hours and random ones are often cloaed for maintenance. The vrbo itself was nice.

I took my son to St George to golf. It was a perfect spot for a dad & son golf trip.

Very easy to book and good communication with property manager. Clean and comfortable living area. Enjoyed the pool, pickleball courts and jacuzzi. Plenty of things to do and sights to see.

The building was very nice, and we’ll keep. It provided all we needed. Parking was no problem. The varieties of pools were great for our grandkids. It’s close to just about everything. We will stay there again in the future

It was a relaxing stay. Did what we wanted and not far from the things we decided to do.

Enjoyed our unit and view, management was helpful in switching us to a more updated unit. Thank you!!

Was very clean, easy check in, convenient location to everything. Good location in the complex near the pool.

We liked everything about our stay. There was ample room for all of our needs. The location was good for us as well.