Upper Moonridge Chalet: 2BR/2BA, Private Hot Tub, Wood Fireplace & WiFi

Family of four looking for a long weekend vacation. We looked at 20 places and this one seemed to check off all the boxes. We were mistaken. First thing that hits you is the horrible overwhelming musty smell. Garbage, crumbs, and ants everywhere. Food stains (hopefully) on multiple walls, cigarette ash on the windowsill, chunks of food stuck to one wall. The hot tub looked clean but reaked of chlorine which is always a bad sign. I contacted the rental company right away and they were very helpful in finding us a new place. We went for dinner and chose one, checking in around 7:30, much later than we would have hoped. The new place was excellent. However the smoke/carbon monoxide alarm suddenly started going off at 9:30. Since there was ko smoke, we feared monoxide. We opened all the windows, called the company, and the maintenence team showed up at 11:30pm, confirmed everything was ok and left. Again, very helpful company and crew, but we were exhausted and just wanted to go to bed. After the first night, the vacation finally felt like it started and all was well from then on. I cant believe this place is even available. It needs be gutted and completely renovated before its rented again. I cant say enough nice things about the company, but i cant say enough bad things about this property. We asked for some sort of reimbursement for the first night but have not yet heard back.

We stayed here for a long skiing weekend and had a blast! The cabin was perfect for 2 couples plus a dog. The whole cabin including the hot tub was very well maintained! The fenced in backyard was also a plus for our pup. Would highly recommend staying here!

Nice location, curb appeal. Fine for our needs but also... The house needs some updates for sure. Broken locks, clocks not set, bad lighting and doors that barely work. Carpet was disgusting and the lighting is pretty bad. We probably should have checked the fire alarm in hindsight. Needed some tools to pick up dog waste outside and something to deice the front steps. Suprised there were no paper towels, cleaning spray or napkins or a broom. One dishwasher packet seemed ?. Hot tub was FANTASTIC. Location great. Outside perfect. Woodstove wonderful. Nice neighbors. Thanks!

The management was really great to work with! They made every effort to accommodate our needs. The home is a little older and clearly pet friendly, but well maintained. Each bedroom has a space heater for colder days and nights. Overall, the home is comfortable, clean, and plenty of space. We would definitely stay here again!

We loved our stay! Brought our small dog who loved the enclosed yard and deck. The hot tub was a real treat. There were some small imperfections- the toaster and coffee machine didn’t work, the chairs by the hot tub were a little dirty and worn - but overall it was great space and a perfect retreat for me, my husband and teen. Would definitely come back for another visit!

We enjoyed our stay. The home was lovely and very cozy. We will definitely be back. Thank you!:)

It was clean and very comfortable cabin to stay in the very quiet neighborhood. Cabin is not new but well maintained and served well as short vacation home for my family of 3 humans plus 1 dog. It was very nice that they provided enough towels for our whole 3 nights stay. The kitchen has enough utensils and cookwares to cook actual meals if you bring all necessary ingredients and spices. The hot tub was very nice size for 3 of us. The cover may need a little cleaning once in a while. Most of things there were very functional and good conditions including all the appliances; however a lot of doors need some fixing. The main entrance and side both screen door was way too tight in the frame. The main door is too loose and you can jiggle even after lock the door. The door on the main headroom doesn't shut all the way. The 2nd bathroom door was very bad shape; it doesn't slide well, frame was very bad shape, and I was worry if the door would fall off while I was taking shower. The wood railings on the deck need to be refinish; the coating was peeled up on the most of railings. Overall, we enjoyed staying this Cabin very much and definately we would love to come back again.