Tis Holiday Haus | Amazing Views, Hot Tub!

Very nice and cozy

Tis Holiday Haus was perfect for a fun and relaxing time with family.

The hot tub was removed and no longer in the property. The grill didn't have propane. The access road to the property has a hole, it damaged my car. There was no fire wood in the property, no trash bags, the front door and restroom door don't close properly etc. I've rented many cabins in my life. This one is way far from the best.

Great place to stay except the air condition kept freezing. The unit isn’t big enough for the place. Loved the comfy beds and relaxing hot tub. We saw a few deer but wasn’t too far from seeing more.

The check in process was so easy, but to be honest the issues started before we even got to the location. We received a call two days before check in letting us know that the hot tub wasn't working, and the issues didn't stop there unfortunately. When we arrived the house seemed like it hadn't been dusted or opened in at least 2 months, the air conditioning in the main area didn't work, and the garbage disposal backed up into the sink anytime you put anything in it, or ran the dishwasher. We called the office twice the first day and left two messages with no reply. We called back the next day to only be told that someone had already come, and that the air conditioning could not be fixed, and then rudely were told to simply not use that half of the sink. The lack of communication from the office was a little aggravating to say the least especially since they told us a manager would be calling us about the hot tub before we even got there. I completely understand the times and that it takes things a bit longer, however I was sadly disappointed and probably won't be using Condotel in the future.

With some tlc (to address the broken/scuffed boards, scuffed cabinets, and torn and frayed window coverings, mattresses, rickety bunk bed, cracked dining chairs, dusty Christmas decorations, etc) I think this property would be a more desirable place to stay. The correct remote control wasn’t available so there was no tv until we called for the technicians to come out. They fixed it promptly. The wifi didn’t work the entire time we were there. The foosball table and hot tub were definitely highlights though! Ample towels, linens and blankets were provided. The location is great; you feel secluded, yet you’re a short drive into town.

The house was great, and so was the location. My only suggestion would be to add more cookware. We rented the property expecting to stay in but ended up eating out because of the lack of cookware.

Our trip to Ruidoso was perfect and the house met all our needs. We stayed over Thanksgiving week and cooked our Thanksgiving meal there. We were with three, young, active children and they did great in the house. The closed in porch was great to be able to let them play in the snow if we didn't want to go outside and the long drive was great for little adventures with the kids. The road in front of the house wasn't busy at all. We've stayed other places where the road was so busy it was distracting. There was plenty of wildlife to look at here as well. There were things that were outdated, but not an issues for us at all. Even though outdated, it met all our needs and was a cozy little place. We would plan another stay here, thanks for a great week!

cool place

We had everything we needed & the property is nice, if outdated. We encountered a nest of wasps upon arrival & called to report them, as we had an individual with us who is allergic, plus 4 babies. Condotel sent someone within minutes to take care of the problem, which we very much appreciated. The only negatives were a few cobwebs, a spider or two, & the toilet seats & shower curtain liners definitely need replacing.