River Ridge: Where Water Meets the Mountains

I chose this property because it said river front, you cannot even see the river from the property, that was extremely disappointing. No WiFi was unexpected and not inconvenient. No hangers in the closets and nowhere to put cloths, one very small night stand with drawers. One small 2 person couch to sit on in living area. Satellite tv was very inconsistent. We also came home one night with a bear in the driveway, the garbage can is not bear-proof, no way to secure the garbage so we had to keep it in the cabin all week, this is dangerous for people and the bear.

Great cabin! About 25 min to gatlinburg or pigeon forge. You will have some cell reception with AT&T and Verizon, but don’t expect to send any large files. Cabin was clearly marked and easy to find, although I would suggest a truck for the winter time in case of snow to make it up the road. The only negative thing I would say is, the downstairs bed is very uncomfortable. Other than that it was great and I would stay there again!

Nice and quiet away from town

My brothers and I stayed here in early March for a fishing trip. The location is great if you are looking for a relatively remote cabin. It really is right next to the river and the hot tub is nice on the porch. Could probably fit 2-3 cars in the drive way. Appliances are nice, there was no pan to cook on when we showed up. No internet but Verizon had service if you need your phone. TV has cable. We had trouble finding the right cabin. Some of the cabins have the same number but different title like river rush and river ridge. Upon arrival in the cabin we started seeing wasps flying around inside the cabin and some that had already died and were on the ground by the couch. I called the customer service number and explained exactly were the wasps were and how many we had seen. I was told maintenance would come out and take care of it while we were at dinner in town. We arrived back after dinner and the wasps were still everywhere, maintenance had either not shown or did nothing. We spend a few hours spraying the wasps ourselves and counted more than a dozen. The next morning I got stung on the back of the neck leaving the cabin front door. I sent an email asking for some kind of reimbursement. I sent the email on Wednesday night and we checked out Sunday, no one ever got back to me with the email. The manager said the email address is monitored daily. Almost 48 hours after I had made the phone call on the first night an exterminator showed but to the cabin and sprayed something around the outside of the cabin. After we had checked out of the cabin I finally called the manager and received about a 20% refund from the total cost.

The cabin was very clean and in a very quiet area. The beds were a little too hard, but didn’t take away from our stay. The outside garbage can needs a animal proof storage bin. We had a nightly visitor that tried to get in the can even with it between the 2 rocking chairs. We ended up bringing the van inside just so he didn’t get lucky and make a mess. It would be nice to have WiFi, but again this was not something that took anything away from our stay. Over all it was a very peaceful and relaxing week in the cabin.

very nice cabin and just right for the two of us. There were a few lighting issues but nothing we were not able to deal with

We stayed 10/8/21 to 10/10/21. The address provided takes you to a group of cabins. We went to the cabin listed as 3407 and while typing in the unlock code, someone else opens the door. Thank god I wasn’t shot! We walked up the steep hill to another cabin which had another address and we’re able to type in the unlock code and enter our cabin. For them to charge a cleaning fee, the cabin was not clean. Bedding was nasty. Cobwebs and spiders everywhere. Water smelled of sulfur. I was told that if they knew it was that bad, they could have had someone come out a bleach the water. I tried to use the jetted tub upstairs and black mold shot out of the jets. Even the hot tub smelled of sulfur..but according to management, that’s normally how well water smells. I live in west Tn and my family owns a well drilling business and NEVER has water smelled that disgusting. I have pictures of all the problems but unable to attach them. I spoke with the manager and was told nothing could be done since I called after our stay. DO NOT STAY HERE!! It also took over a week of calling and numerous voicemails to actually talk to someone.

The cabin was very clean! The beds were honestly awful. They were the worst thing about the trip. Also, the water smells like sulfur. But overall it was a great trip.

It was a great stay. Very clean. But the bed down stairs was uncomfortable. The bed upstairs was great! Only one of the tv remotes work. Other than that it was a great stay!

Really liked the cabin it was very clean and a very firm bed😳