River Birch Hideaway | Mt Views, HT, Game/Theatre Rm, Fishing Pond, Mins to PF!

The property had all the amenities that were portrayed in the listing. T he unit was clean and ready when we arrived. The property worked very well for our family and would highly recommend it to friends and would most likely stay there again if we go back to that area

Grounds are beautiful. Everything was as stated in the cabins facilities. We enjoyed the outdoor spaces and the porch swing. Plenty of room. So quiet from one room to the next made for great sleeping. Easy drive. All we heard were birds. No bears!!

We selected this property expecting a high-quality stay based on the listing; however, several issues impacted our overall experience.Upon arrival, one of the bedrooms had blood-stained bedding, with visible staining extending into the mattress. While replacement sheets were provided, the condition of the mattress itself remained a concern and raised questions about overall cleanliness standards.There were also multiple maintenance-related issues, including a loose and unstable toilet, a broken shower handle, and several reclining chairs in the lower-level area that were not functioning despite being plugged in.During our stay, we chose not to have repeated maintenance visits inside the property due to a personal medical situation and a desire to avoid ongoing disruptions. This decision should not take away from the fact that these issues affected the usability and overall experience of the home.We attempted to resolve the matter directly with the host but were ultimately unable to reach a fair resolution without escalation through VRBO.Based on our experience, I would recommend that future guests confirm that all amenities are fully functional and that cleanliness standards are met upon arrival.

This cabin has so much potential, but the lack of maintenance on this property negatively impacted our stay. The front deck area was filthy with a disgusting door mat. Before we could unpack our stuff, we had to wipe all the furniture down as there was dust everywhere. Master bedroom closet had no light bulb and was pitch black. We would have bought a light bulb, but it was one of those tubular ones and we weren't going to waste our vacation time tracking one down. The light and fan in one of the downstairs bedrooms did not work, leaving the room pitch black when the sun went down. Several sets of blinds were not operational. One of the kitchen cabinet doors was cracked and about to break off. The door jamb to the master bedroom was broken with a sharp piece of wood sticking off, which was both dangerous and inconvenient as we couldn't fully shut the door. A couple door knobs actually just fell off when you tried to use them. One of the downstairs doors to the deck wouldn't open at all. There was a small refrigerator in the downstairs kitchenette, which would have been so convenient, except it was broken. One of the spindles on the staircase was loose. All of the pillows need to be replaced and the couch is a complete disgrace. We reported all of this and only asked for 2 items to be addressed (the closet light and downstairs fan/light). We were told the 1st day maint. was get on it ASAP, but nothing was addressed with no further communication. The Property is spacious.

The cabin was acceptable. It had a lot of things about it that drew us to it. We loved that it was accepting of dogs, had a nice yard to play in, a hot tub, screened in porch, and a car port.The downsides are the amenities that need to be fixed. None of the 3 coffee pots fully worked (this included 2 newer looking keurigs). Of the 5 arcade machines, only 3 worked. The TVs were nice looking, but extremely slow and out of date, which made it hard to bring up any subscription services like Netflix, Disney, or Amazon prime. The couch on the main level was extremely worn and used and needs replaced. There’s a shelf in the fridge that is cracked, and the cooking utensils need to be looked at (we didn’t have any spatulas and the hand mixer didnt work). The owner did say he would have maintenance address this asap, but it didn’t matter for our stay. If the proper upkeep is taken, this cabin will for sure be a 5 star from me the next time.

This is a well suited cabin, in a great location, and has a majority of the amenities one would desire. We enjoyed our stay. The one level entry with covered drive is excellent. There are numerous items that are either broken or could use some refresh/repair. Don't let this take away from the entirety of the cabin experience. The items we noticed were sent to the manager of this property and we believe they will correct them in a timely manner. This could affect ratings in the long run if not corrected.

Lot of damages reported directly to contact person.

The cabin is in much need of updating and so many things were broke and needed to be fixed , the cabin was for up to 14 people and and had 3 steak knife which were completely dull, the inside refrigerator shelf was broke no lights in the closets , the recliners upstairs were broke the sofa up stairs was very worn out , in the theater room most recliners were broke , shuffle board couldn’t be used one of the video game machines were broke, I have never been so disappointed in place , exspecially how expensive it was to stay there, you want the people who stay there to treat the place with respect and keep it nice , but you don’t do your part in inspecting and making sure that the next people that come in have an enjoyable time I will make sure to tell my friends to stay away from this place.

Beautiful cabin! Enjoyed our stay. It was so nice to have a covered shelter to park under, unload people or groceries. Quick drive to the main parkway.

Location was found as advertised. Very quiet and relaxing location.

The location and cabin were great.My only complaint would be the seating. The couch and chairs are in rough shape.

Great stay, loved the cabin!

Cabin was clean . 15 min drive down to pigeon forge . There is a DJ market 10 mins away for quick things. Great cabin . We like the 2 main bedrooms on main floor . Kids sleeper downstairs. We cooked three of the nights we were there. Basic cookware is there. It would be great to see the next time we come maybe some upgraded cookware. Screen in porch with ping-pong table was great. Would stay there again and will try to again in December.

Awesome as always! This is our favorite cabin! David and Amy are awesome host! Highly Recommend!

Great location and very comfortable cabin! We thoroughly enjoyed our stay!

Pros-Location is within 20 minutes of Pigeon Forge, the area is beautifulKitchen stockedGames were plenty to keep kids occupiedCons-porch screens were torndishes were cracked toaster didnt work properly, your toast burned everytime hot tub was dirty and the decking around it felt unsafe with ants everywhereLights in the shower area in some bathrooms didnt workLights on the outside porch didnt work so when the sun went down it was pitch black One of the theatre recliners seats didnt work fridge had missing side shelves and cracked Cob webs on all decor that were high and dust on ceiling fanRoaches ran around from closets and sofaWinding staircase from upper floor to lower level is very narrow not recommended for small childrenLiving room sofa uncomfortable and sucken supposed to be sleeper We encountered bears walking through the yardEncountered a mouse in the home came out of closet we were able to trap and scoot out the doorEncountered a baby cooperhead on porch which is normal thankfully we saw it during the day since again lights didnt workFlies swarmming from under kitchen cabinet last night i had to spray to kill themHost was communicated daily on these items he was very nice and offered to sesend maint & hspk I respectfully declined, it should have been right prior to arival for what I paid Asked for some refund for all agrevation before review host stated wont be held hostage its against vrbo rules he misunderstood as I was going to post either way

Our trip was perfect. The house was the perfect size, plenty of things to do and the pool was conveniently located and very clean.

It was great

Me, my brother, sister and mom gathered to spend quality time! We stumbled upon The Island and had a great day. The pool and playground was a great way to spend some down time.

The place was great easy to find and very clean.

We were very happy with the cabin and location, and the owners were very responsive. However, we had no hot water the entirety of the stay. The owner sent two men to fix it the next day, and for 2 hours we couldn’t use any water or toilets. The issue still wasn’t fixed for and the hot water never came on. We were very unhappy that we still had to pay full price.

Cabin is very spacious and in a good location. Could use a little TLC.

Had a great time with my family. We enjoyed the theater room downstairs. Watched some football and a few movies, very nice setup. Thanksgiving dinner was great and the table was large enough to fit us all and the food. We enjoyed making new memories in your cabin. Thank you for sharing your beautiful home.

We had a wonderful getaway. Rooms were perfect and the views were great. Cabin had everything we needed. We needed help figuring something out, and they responded to us almost immediately. The only CON that our adult kids had, was it snowed the night that we left to come home :) Will rent again for our family vacation.

It was wonderful, great communication with property owners. Very easy and safe entry process. The accommodations were great. The only negative was that the hot tube needed some attention and care.