Neeley Mountain House | Mountain Views!

Our stay at this property was highly disappointing due to severe safety hazards and a lack of basic maintenance. Externally, the stairway lacked functioning lights, causing a dangerous fall hazard, luckily I was able to catch myself on the railing. The exterior entry way and entry mat was completely unmaintained and covered in thick cobwebs and spiders along with pine needles all over the entry way. Inside, we were met with a pervasive, musty & unbearable septic aroma coming from the master bathroom, specifically the shower drain. This aroma forced us to sleep with windows open and use the secondary guest bathroom. There was heavy dust layers on fans, lamp shades, webs hanging from ceiling lights including the kitchen area, and absolutely zero basic amenities or trash bags despite a three-night booking. Major structural utilities failed us completely, as there was no hot water in the master bathroom shower and the advertised fireplace had no wood provided (sad). Most frustrating and the very reason we even booked this home, the hot tub was a total health hazard—filled with dirt, sand, and mildew—rendering it entirely unusable! Very concerning and needs to be addressed immediately. This small city has potential and this home needs to do better, especially for a such a LARGE asking price! This property is complete false advertisement. Not to mention, property management showed up and was also disgusted with the hot tub.

Beautiful views and nice amenities.

The fireplace was the most amazing item we enjoyed in the Livingroom together.. great place but the restrooms are small

It more than exceeded our expectations. Absolutely wonderful. Can’t wait to come back the views are breathtaking. Thank you

We enjoyed the spot so much! The views are incredible and the house was so cozy. Checking in was a little annoying. Even though the lock was an electronic key pad, they made me go to the office first (after hours) to fill out paperwork that I already filled out online. I called the office before hand to see if that was necessary. They told me it was necessary and that I had to go back to the office during office hours to “formally check in”. We didn’t go back to formally check in because we were busy doing fun stuff. They never called me about it. Our stay there was amazing just thought all the visits to the office were annoying.

First time to New Mexico, and Ruidoso area. Feel in love! This property was everything it was promised to be! So many little touches that made our stay easy! From a fully stocked kitchen to lunch boxes we found in a closest, even a humidifier for those of us not accustomed to the drier air. The hot tub and views are amazing! Hope to be back soon!

Had a great time

We were (2) couples. This cabin in situated with great care for an ideal setting to see sunrise to sunset on the mountains. The cozy fireplace was a wonderful gathering place. The neighborhood was beautiful. We enjoyed the closeness to many options for restaurants and things to do/see. When visited don't miss the awesome view from Windy Point Vista (an exhilarating drive to the top). This place is a sanctuary for healing and recovery.

Awesome property overall. The pictures dont do justice for the views- incredible. The house itself is starting to show some wear, but i still really good. The fireplace is everything you hoped for looking at the pictures (we brought duraflame logs). The downstairs is a neat little gameroom with pool table/TV and board games galore.

Great property. The views looked great in the pictures, but it’s even better in person. Floor to ceiling windows, deck, fireplace, and hot tub all made this an amazing stay. Both bedrooms are on the top floor (that was unclear from the pictures). Would definitely stay again. Only complaint is there is a fairly strong sulfur smell from the water and hillside; not a big deal and completely natural in the mountains but worth a mention.