Mountain Modern Village Escape- Hot Tub-

This Cabin is beautiful, very updated and clean, very comfortable furniture and the beds are comfy as well. Very worth staying here even though it’s not on the lake, everything else makes up for that. The backyard has a perfect slope for a little sledding and snow play as well. Don’t get me started on the jacuzzi under the trees and the under the amazing sky watching the clouds go by. Perfect relaxing trip. Definitely booking multiple nights next time.

We had a nice stay. The house was clean, and in a good location. I do wish the communication with Big Bear vacations was better. The Contracting was not smooth, it's through email vs VRBO. And there was no dishwashing soap, and when I asked for it to be delivered they never delivered the soap. Otherwise we had a nice stay.

Plenty of space and close to near by activities. Would certainly stay here again.

The check-in was super easy and the woman we met was very kind. The place is 5-10 minutes walk to the village and is on a super quiet street. Backyard is flat and had plent of snow for our 3 and 6 year-old to play. There were TV's in every room with a Roku box, which was awesome for the kids. The natural light was beautiful as well. Two minor issues: When we searched for a place we used keywords fireplace and sauna. The fireplace didn’t work. We sent a message and management never responded. Lastly, the sauna cover was completely waterlogged and must have weighed 150-200 pounds--record snow and rain I guess. My wife and I struggled to pull it off and on. We would 100% return. We would just call ahead and make sure everything is functioning.

The positives: Easy check-in. Great location. Lots of sleeping space and comfortable beds. The negatives: The kitchen floors were sticky upon our arrival and we had to clean them. The dishwasher looked like a bomb went off inside, and when we turned it on, it gave off a sulphur smell. There was one dish towel (noticed this in a previous review and the response was that would be addressed, but clearly it wasn't.). No oven mitts. The jacuzzi cover was broken and rotting, leaving us unable to open it up to use it. We had to empty our own trash, put it in our car and drive it to the city trash station 1 mile away from the home. Overall, the stay was fine but we will choose a different home the next time we go to Big Bear.

If this place had better communication and better maintenance/management I’d stay here again. The location and house are great but the hot tub was green and cloudy and a total let down. After reaching out three times to see if someone could fix it I finally got a response that they were going to send someone out but no one ever showed up. They outsourced and automated all of there communication to you so it was hard to even speak with a local person. The hot tub was the selling point for this place and I would have gone elsewhere had I known they didn’t upkeep the hot tub. Also the property management had you sign an extensive agreement after you submitted your reservation on VRBO which I didn’t know about - so they weren’t liable for doing anything. Next time I’ll go somewhere that doesn’t have so many properties to manage so that I know I am getting what I pay for. I felt like a number and not a guest. Huge let down.

Ideal location and nice, clean and modern decor. Perfect for a small group!

Lots of nearby sledding for lil ones to play

Warm place in the winter. Nice backyard or sledding.

We enjoyed our stay. The house was clean, with ample space, three bedrooms for five adults, two children, and one infant, and the location was as described. We were disappointed that the front deck and steps were not cleared of snow and ice, which made it dangerous to walk. We would expect that should be a part of the service for the rental. Other issues included no batteries for the remote TVs, only one towel for the kitchen, no paper towels (we brought our own), and no pot holders or oven mitts.