Lakeview Family Cabin at Big Bear Lake Village

As a family we’ve been to Big Bear annually and mostly stayed at VRBO properties this was by far the worst. From the moment we arrived..we saw a beer bottle and a ton of cigarette buds on the ground, then we couldn’t open the door because there was one non-working deadbolt and the knob was flimsy. Once we entered the smell of cigarettes was overwhelming! I almost thought we booked a smoking property! The interior property itself was very small, and so dilapidated. The floors had soft spots and one of the bedroom doors wouldn’t shut all the way. The carpets were not clean and the bathroom was the worst. Tile grout is barely there..the shower was moldy and leaking all night. The toilet was next to an old window and you felt the wind chill coming in. No extra towels or toilet paper or a broom was found. We called immediately and they brushed us off and told us we could not be guaranteed a refund since a manager would not be available until the following Monday. So we felt stuck unable to rent another property. They did offer to send someone to “clean” the smoke but they came hours later and the smell was still there.

Online reservations were easily made and the location is beautiful. The cabin is rustic and maintenance is lacking. The shower and windows were in serious need of repair. We still enjoyed our stay. We just showered at home.

We had a good time the cabin was cute, clean spacious. It was very quiet and the whole family felt comfortable and taken care of. We all took a walk to the lake and visited the village. The kids were a little disappointed on the pool/jacuzzi not being available but totally understandable due to covid protection I suppose. I definitively recommend to a small family or a group of familys to stay since it's a small connected little community of cabins.

Good location and fun experience.

My friends and I had a blast at this cabin. Great view if the lake especially at sunrise. Not far from the ski resort and the village is down the street. All in all, I'll have to stay here again.

Overall, our family had a nice time at the cabin. The location was very quiet, and we loved how close it was to the lake. The private dock that was available was very nice. However, the cabin was very hard to stay warm in. There was a large gap under the front door that let in a lot of cold air. We were forced to fill the gap with a towel. Also, the heater stopped working twice during our short stay. Thankfully, the maintenance team was very quick to respond and fix the issue. While maintenance was there, both men commented that the heaters were extremely old and in terrible shape. The thermostat was falling apart and the entire heating unit looked as if it was going to fall off of the wall. The unit definitely needs to be replaced. We also would have liked to have been advised that in order to access the only bathroom in the cabin, you have to go through the master bedroom. The pictures of the layout were a little deceiving. Other than those few things, our stay at the cabin was very nice and relaxing.

Check in wasnt til 4pm which was not at all enough time. Bedroom light was broken. Cabin smelled like a cheap motel.

It was just ok... location is nice, as it’s off the lake but the cabin is a bit musty and depressing

Great get away for family with pets. Definitely plan to book again.

My family always spend our winter at big bear. We love the house. The internet is working, tv has cable and netflix. My kids enjoyed the game room. Overall, awesome experience. The cabin was clean and warm. I love waking up in the morning overlooking at the lake. We love to come back soon renting the same house!!! Thank u for the good service!!!