How Sweet It Is - Downtown Village Retreat at Big Bear

The hosts were incredibly accommodating and super responsive. The house is in walking distance to all the best spots and easy to access

Property is new, well maintained and well appointed.

Our stay was overall very nice, however master bed and couch have huge indents in them as though someone had laid in the exact spot for a very lengthy time making them uncomfortable and hard to get out of, in need of replacing Hot water only stayed hot for 5 minutes, management office sent a very friendly man to check it out, who told us only a 40 gallon hot water heater, we had to take turns on different nights to shower, on a side note it was very cold during our stay, so we do understand a little in inconvenience in that area We had originally booked a different house that was not ready as it was being renovated, the management company gave us a few alternates, but one of them got rented right as we selected it which was the same day we got the notification, that part wasn’t super cool, they should have given us options and at least waited a day for us to respond before making those same properties available, so we had to settle with this option Overall this place was nice, clean and convenient to activities, just the comfort level was not there

We very much enjoyed our stay at How Sweet It Is. It's a beautiful place, well maintained and very cozy. However, we were disappointed to discover that the upstairs master tub/shower was not functional. We weren't informed about this ahead of time, but it was clearly out of order (the knobs just turned with no resistance and no water). While this did not significantly negatively impact our experience, it was disappointing and necessitated all 4 of us using the downstairs shower. Also - the steep driveway is clearly problematic if there is snow/ice, which there was overnight on our 2nd night. Thankfully I anticipated this and did not park in the driveway. I parked at the top of the driveway, off the road but close enough for me to worry that I might get a ticket. And even with this, I spent an hour getting the car out (a sedan with tire chains) on our check-out morning, making everything rushed so that we could get out before the housekeepers came. At the bottom of the driveway there is a significant drop-off, conjuring visions of the car sliding through the barrier and down the hillside below. While there isn't really anything that you can do about this, a heads-up and/or direction on where/how to park with snow/ice might be helpful in the future. All in all, however, we had a very pleasant stay and enjoyed the house. Thank you.

The 2 good things was that my family had fun sledding and snow play right on the property. The cabin is much nicer then the pictures listed. This cabin has slow and poor wifi. The upstairs tub/shower combo smelled of sewage and no water came out. Upon arrival the driveway was not plowed and we had to park illegally on the street. The driveway was plowed the following afternoon. I will never book another property through Big Bear Vacation Rentals ever again. I contacted them several times about the tub not working. All they responded was that they filed a report. No one ever came to the property to fix or even look at the tub. We did not get the amenities that we paid for. We filled a complaint with Big Bear and no one from that company has ever contacted us to rectify this situation.

Great location, clean, sung, warm, recommended

Very nice property, has a modern feel, unlike a typical mountain cabin.

We absolutely love this place. We have stayed here a few times and it just perfect for our family of 4 and our pup! It’s close to town and is pretty quiet with a good sledding hill ?

Within walking distance to the Alpine slide and rollercoaster. Super quaint and cute, pet friendly and cozy.

We came with our daughter and her husband and loved this house. It was decorated with a mountain theme. Had everything we needed to bbq ,cooked, played games, had a wonderful time. The beds were very comfortable, the layout was perfect, our daughter took the upstairs bedroom and bath and we had the first floor bed and bath. We will definitely return, it was clean and had everything we needed. We just wish we could have had early check in.