Heaven's Retreat - Great views, hot tub, and much more!

Cabin was beautiful but could use some TLC. Dishes were of cheap quality and did not have lids. Washing machine had black mold in it and even after doing a cycle with bleach, i still could not get the smell out. Pool table was frayed and had many stains and dings on the top. Other than that, it was a beautiful cabin. The views from the rear decks are breath taking!

The cabin was beautiful. Comfy couches and beds, cute decor, and the absolute cleanest!! Lots of space to stretch out, beautiful views from the three balconies. The roads up are well paved and easy to navigate, the view is well worth the journey up!

Great cabin with great views. We really enjoyed it

Great view, very clean and comfortable.

We enjoyed the cabin and the view was beautiful! A few things to improve would be to make sure your online listing is correct. We brought a lot of things we thought we’d need, like a coffee pot, because your listing did not state one in the description of what was in the kitchen. I reached out to ask for a broom because I could not find one in the cabin (which was needed when you have young children) and did not get it til the next day in the afternoon due to limited responding time when you message them. Should be available 24/7, happy we did not have a bigger issue and have to wait for a response. I also found multiple pairs of socks from the guest prior to us in our master bedroom by the night stand, in the bunk room by the dresser, etc which I thought was kind of gross being the house should’ve been thoroughly cleaned. Made me question how clean the rest of the house was. We enjoyed our stay, the cabin was nice and the view was beautiful. There was just a few things that made me iffy on wanting to stay again.

Cabin was great for a family of 5 and close to Dollywood. Interior was nicely decorated and well equipped with a few minor issues listed below: 1. The odor of sewage was very noticeable when on the lower deck where the hot tub was located making our time in the hot tub less enjoyable. It was also very strong while using the grill which is located around front. The smell could not be detected inside. 2. The pool table was in poor condition with only one good cue stick. The table was very cheap and not level at all. Frankly, the room was not big enough for a pool table as you could not make shots from the side of the table without hitting the wall. It might barely fit a ping pong table but would be better suited for air hockey and a few arcade machines. 3. The floor was newer luxury vinyl but needed to be cleaned. We wore slides or flops the whole time due to the floor turning our feet black. Overall, it was a great stay at a very good price, and I would recommend this for a family on a budget looking for a nice/newer cabin near Dollywood.

Beautiful view, the inside was spotless, my only downfall is the narrow winding road but all cabins in high altitude have that.

Good view and nice flat spacious parking