Golden Woods: Private Indoor Pool, Theater, Games

Location great but could have been cleaner pool green and cloudy no chairs by fire pit trash around cabin and the air only cooled off main level

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We’ve stayed with Elk Springs Resort over five times and have always loved the cabins and locations. This particular cabin was in a great spot with beautiful mountain views and the peaceful setting we expect from Elk Springs. Swimming pool and hot tub was great. Theater has very low volume with very basic speaker at the back. However, we were quite disappointed that the property did not include basic essentials — only one roll of toilet paper for the entire stay, and no shampoo or body wash provided. For the price and the standard we’ve come to expect, these small details made a big difference.Still a lovely stay overall, but hoping management ensures future guests have the basic amenities needed for a comfortable visit.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin was so beautiful easy to get into an easy to find a 20 minute drive to Gatlinburg wasn’t bad. Everything we need was in the cabin phone call away if we needed something my family really enjoyed it..

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was nice, my family and I enjoyed everything about. The pool was perfect for the grand kid, quite location. It was a wonderful weekend

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We had a good time swimming in the pool and enjoying the hot tub. The theater room was a nice addition but we rarely used it. The cleanliness wasn’t what we expect from a resort type cabin. The bedrooms may accommodate 18 but the bathrooms do not in our opinion. Both bunk rooms (12 people) have to share bathrooms with other 6 by entering their bedrooms or thru kitchen. There isn’t enough storage in the bathrooms or bedrooms to set out toiletries or set linens anywhere but on toilet seats. Suggest these amenities and vanities be updated.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This was our first family trip, and it was amazing. The cabin was great for our family, and I give it 10 hands down. Thought we had a problem with the toilet upon arrival. I text the rental place and they were out the next morning and fixed it with no problem. They were very friendly and making the reservations were very simple. I would like to go back with a few couple for a weekend couples' getaway. Elk Springs Resort I will be back!!!!!!

The pool was freezing they said maintenance replaced the heart the pool stayed the same temperature the entire stay we didn’t get to swim because it was too cold that was the point of staying there was the private HEATED pool it was dirty there was grease all over the cupboards there were bugs everywhere in there dust built up under the counters the floor was broken the chairs were broken there were staples on the floor it was not at all what I expected for my first time visiting tennessee

Rating Details: The property manager was very helpful. The vacation rental was clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was further away from Gatlinburg and Pigeon Forge than I had anticipated. It was nice, however a bit of a drive to get to attractions outside of the park. The cabin was spacious with nice furnishings. The kitchen was a bit small for the number of guest to accommodate. Cleaning on 3rd level was lacking with several big carcasses and a vit of dust. The cabin is a gem, just needed to have better attebtion tondetail on the cleaning. The management team was great and very responsive.

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was very unhappy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: My family and I were put in this rental the day before check-in because our original cabin was discovered to have a bug infestation that they could not take care of prior to our arrival. When Elk Springs called to tell me this they said they had another cabin that was comparable to the cabin we initially rented. Comparable means similar or as good as. It was not. Our original cabin had 6 rooms and 6 bathrooms. This cabin only had 5 bedrooms and 3 & a half baths. Two of the bathrooms were in rooms on the second level. While the 3rd was on the main level with entrances from one bedroom and the other from the kitchen. That was difficult to deal with when you have 14 people. The washer and dryer was all in that main level bathroom. The half bath was down where the pool was. One of the rooms was all the way at the top and really was suppose to be just a loft area where you can look out into the woods. They put a bunkbed up there. None of the beds were comfortable. On top of that, on our 6 hour ride to the cabin I received a text saying that check-in time had to be pushed back from 3 to 5 which was okay because we had a little time left before we got there. But when we arrived at 5 the cleaning crew was still there and we had to wait an additional 45 minutes for them to finish. The cabin was also further from a lot of places we had planned to visit when we were planning to stay at the other cabin. We weren’t given any extra accommodations for the disruption in our trip. We only got some money back because the second cabin was cheaper than the original. We were only given two options: cancel our trip and get a full refund or go with the other cabin. We had to deal with the other cabin because it was less than 12 hours until we were planning to get on the road. There was no effort to try to properly accommodate us. Our trip wasn’t what we had expected and hoped it to be.

We saw a bear as we were getting in the hot tub.. It was a small one.. I wish I had gotten a picture. Cabin was more than roomy.. The only problem I had wasy tv upstairs kept cutting out. kids has fun in the pool.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was a great stay. Had enough space for my family to stay and enjoy. Quiet area, not to noisy. Close to stores.