Front-Row Landmark: Walk to Village Shops & Lake - Fenced Yard & 3 Car Parking

Spacious and relaxing

This property is very mediocre. Sitting in the insane traffic to get through Big Bear to pick up keys added over an hour to our already long drive in. I wish this agency could operate a more thoughtful system. Also, smoke alarm was beeping when we arrived, which made we wonder if the property has been cleaned or serviced recently. Considering we were the first renter after Covid 19 lockdown, this as a little worrisome. We contacted the agency and they fixed it quickly. Garbage disposal was broken, upstairs shower not functional, and not even a starter roll of paper towels was provided. The couches are so very uncomfortable, as are the beds and pillows. There was only 1 garbage bag left for us. There is no access to the garage, so no place to put trash or fishing poles, or messy lake stuff. There was no hose to rinse off lake stuff. The fenced in backyard was overgrown, covered in bugs and had dilapidated fences that made it unusable for our dogs. Also on a very busy street. Besides the street, the property is on a decent spot close to the lake. We had a nice weekend, regardless of the condition of the house. We informed the agency of issues at checkout and never got a response.

Our family of 5 stayed here for 3 days, 2 nights for a weekend of snowboarding at Snow Summit. The location of this place is perfect, and it has a nice view of some of the lake, and the surrounding area. If you need a basic place to stay that has all the amenities of home, this will work. It isn't fancy or nice in many ways, but it is a warm place to sleep, and the heater works well. The beds are frankly awful. They squeak and flop around, and were uncomfortable in all rooms, but they were clean and good enough to get by for a couple of nights. The cabinets in the kitchen are falling apart a bit, and there is plenty of evidence this place hasn't had any renovating since at least the 70's. The front door is sliding glass, and it is so hard to move that the kids couldn't do it on their own, so every 5 minutes we had to go open and close the door for them. This isn't safe, but we got by. The water heater was empty after 1 shower and it took over an hour before any slightly warm water was back for the next person, so some of us had to shower in cold water. We were all ok with our stay, but will not go back to this same location if others are available. In all, this place is good enough, but not great except for the location and size.

This was our family's first stay at a Big Bear Vacation Rental home and we loved it! The house was big enough for us all and had a very warm and welcoming vibe! It really felt like our home away from home! There were just a few minor things that needed improvement, one of the matresses in the downstairs bedroom was sunken in very deep, a couple of doorknobs need to be repaired, there should be a curtain for the kitchen window and it would have been nice to have access to park in the garage. Other than that, the house was cleaned well , ( except for a few extra ceiling cob webs), and ready for us when we arrived and we really enjoyed our stay!! Thank you for sharing your home with our family!!

Stayed in Le Trianon for a night in last week of April. The property is very close to the lake and shops, and there is a limited view of the lake from living room. The property got enough space for 9 people to sleep comfortably. The property seemed to be very old, needs a major upgrade soon. Starting from carpet to bathroom fittings, everything needs attention soon. It looked like the house cleaning guys are not doing their job correctly. Carpet is dirty and there were dust everywhere. Unfortunately couple my family members started showing allergy symptoms after the night stay. Also the grill outside was really dirty and rusted which needed major cleaning before using it. Overall we couldn't enjoy the stay due to these issues. Added to the pain, the rental agreement needed the tenants to take the trash to the trash site. I have no idea why tenants need to throw away the trash when they charge extra for cleaning. Overall pretty disappointed with the choice we made, and won't be recommending to my friends. I believe the property got great potential if the management can spend little effort into the details. On the plus side, the check-in and customer service was excellent and appreciate the people in Big Bear vacation rental office.