Escape to High Road Cabin, a spacious 4BR retreat in beautiful Banner Elk, NC.

Everything was neat and clean. I was glad it was pet friendly. The mountain views from the house was amazing.

The house sits in a beautiful location and that’s it. We had to wash every dish when we got there. The hot wouldn’t stay full. And the worst thing about staying there is they don’t tell you that the house is at the bottom of huge hill. Where if it snows you can’t get out unless you have four wheel drive. I had to call my brother in law from Alabama to stay with us because he had an 4wheel drive truck.And the road is private so they don’t treat it. My parents wrecked there vehicle trying to leave. No one came to dump the trash the whole week we were there. I would never stay there is it’s going to snow.

The cabin was very cute and lay out was excellent. The dishwasher was still full when we arrived and the door lock didnt work at first to get in. Customer service helped right away though. Neither fireplace worked and it was chilly downstairs but the hot tub was nice and warm!

When we arrived at the cabin it was evident that the housekeeping team had hardly been through to clean from the previous guests. We found trash around the property, and a dead mouse and its droppings in the cabinets. The downstairs shower stall hand lime green spots on the wall with the paint peeling, clear indicators of mold and moisture damage. Additionally, one of the key amenities being a fireplace on both floors one would expect them to work. Neither was operating beyond the pilot light. Finally, when we tried to address the heating issues on the lower floor we were told that it was because we had a bedroom door closed. There is no way that could account for a 10 degree difference even when the door was open. All in all the house was a disaster and exposed my family to dead animals and droppings, mold, and below adequate temperatures during a snow storm. I would never recommend that anyone stay at this property until significant work is done.

The house is huge! Could sleep 14 easily. Views are beautiful. Roads would be scary if there were ice. Kitchen was fully equipped hot tub was nice and relaxing loved the fire pit. Our husbands loved the pool table. Pillows were amazing mattress was nice in king room just a little on the firm side. Bathroom in king was tight and the shower head was like a pressure washer nozzle felt good on my back but not so much on the face. Could use new furniture upstairs. Could use a little updating but over all it was nice. We would definitely rent here again. I gave one star on communication but that’s just because we didn’t have to contact for anything.

So easy to boom and great communication!

Lovely home which was perfect for our family. Location was perfect as we went to Grandfather Mountain daily. Very nice neighborhood and outstanding views off the back porch!

Arriving was fine & cabin seemed nice until we noticed how disgusting the cabin was. We found trash (Cheetos, dust, dirt, etc.) underneath the dresser, the pantry floor was filthy, overall just not tidy at all. Turned on the gas fireplace downstairs for it to reek of gas because it is not ventilated probably, we could not leave it on for any period of time because we all felt nauseous over the smell of gas. & on the last day the power company came, asked if we were the owners then proceeded to tell us the power was being shut off not not paying the bill. To top the whole stay off we came home with bed bugs. My step mother is so eaten up by them she had to go to the doctor to get on steroids. I have contacted the Carolina cabin rental place exactly a week from today with NO response. I DO NOT RECCOMEND.

Clean house, accurate description of the property and expectations. Perfect for Sugar Mountain or Beach Mountain. Everything we needed was ready to go!

Pros: clean, great management, appropriately priced, easy check-in, homey. Cons: very long, sloped driveway that wasn't cleared sufficiently making 4 wheel drive an absolute necessity (we had been warned, but still a bit of a nuisance); walkway from driveway was covered with piled up snow so difficult to navigate, especially when unloading/ loading vehicles. Other reviews indicated the basement was cold - it was frigid! Had the wonderful guy from the management company not provided us with space heaters, I don't think even the teens would have slept down there (we called and asked for a heater and the guy, I feel so bad that I can't remember his name, showed up with 2, set them up for us, and checked other things in the cabin to ensure we were satisfied - great service!! The owners desperately need to provide step-by-step instructions for the tvs (especially upstairs where there are 3 remotes) and for the hot tub. All- in- all we enjoyed our stay though, just keep some of these cons in mind when booking